Client Services Consultant
Listed on 2026-01-25
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Sales
Overview
Join to apply for the Client Services Consultant role at Ultra Cryo & Recovery
Our state-of-the-art cryo therapy and medical spa is looking for dynamic and versatile consultants to join our team and provide top notch service to our clients.
Ultra Cryo & Recovery is a family-owned and operated full-service cryotherapy wellness and recovery center with multiple locations in Polk County, dedicated to promoting healthy, natural healing with concierge service. We offer a range of services including cryotherapy, EMS Body contouring, medical weight loss solutions, and aesthetic injections in a relaxing and educational environment.
Our Ultra Core Values: U = Understanding, L = Loyalty, T = Trustworthy, R = Respectfulness, A = Attentive.
What You’ll Do- Perform a wide variety of services, including cryo treatments, skin care services, and recovery therapies
- Ensure client comfort & safety during treatments, following all protocols
- Assist with maintaining cleanliness and organization of treatment rooms and equipment.
- Help manage inventory of supplies and report any needs or shortages
- Track client progress & ensure all services are properly documented
- Consult with clients to understand their needs and recommend appropriate treatments
- Advising clients on any post treatment instructions
- Drive sales by educating clients on our products and services
- Build lasting relationships with clients through ongoing care and engagement.
- Identify opportunities to upsell or cross-sell additional services and products to existing clients to enhance their treatment experience.
- Maintain a clean and organized work environment
- Maintain a professional, welcoming, and friendly environment for all clients
- Stay updated on the latest trends and techniques in the wellness industry
- Previous experience in aesthetics, skincare, or wellness-related services is preferred.
- A deep understanding of cryotherapy or willingness to learn is required.
- Strong customer service skills with a passion for delivering exceptional client care.
- Ability to upsell or cross-sell services to enhance client satisfaction without pushing sales consultations.
- Excellent communication and interpersonal skills, with a professional and positive attitude.
- Ability to maintain a high level of attention to detail in a fast-paced environment.
- Capable of following strict protocols and safety guidelines for cryotherapy treatments.
- Must be able to work collaboratively with a team while taking ownership of client service.
- Commitment to ongoing education and training in the wellness industry.
- Opportunity to receive multiple certifications and training.
- Access to complimentary services offered by our facility.
- Enjoy a 50% discount on injections administered at our facility.
- Opportunity to earn commission based on performance and sales.
- Enjoy the chance to grow your career with ongoing development opportunities and clear paths for advancement within the company.
Job Type: Part-time
Work Location:
In person
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