Account Handler - Commercial Insurance Broker

FANTASTIC OPPORTUNITY

We're seeking a Commercial Account Handler to join a fast growing Insurance Broker, based out of their Dartford office. This is a fantastic opportunity for someone with experience in commercial insurance who thrives on providing excellent service and wants to develop their career within a supportive, high-performing environment.

Role Overview

As a Commercial Account Handler, you'll be the backbone of our client's servicing team. Working alongside the Account Manager and Directors, you'll manage a portfolio of commercial clients, ensuring their insurance needs are expertly handled from quotation to renewal.

You'll liaise with insurers, negotiate terms, and be the day-to-day contact for clients - providing advice, support, and solutions.

Key Responsibilities

• Handle renewals, mid-term adjustments, and new business quotations across a wide range of commercial policies (e.g. construction, liability, haulage, motor fleet, logistics)
• Build and maintain strong client relationships, ensuring outstanding service delivery
• Liaise with insurers to obtain competitive terms and cover options
• Provide technical insurance advice to clients
• Ensure compliance
• Maintain accurate and up-to-date records on the broking system (e.g., Acturis)

What We're Looking For

Essential:

• Minimum 2 years' experience in a commercial insurance account handling role (broker or insurer-side)
• Strong technical knowledge of commercial insurance classes
• Excellent communication and client relationship skills
• High attention to detail and strong organisational skills
• Proficient in using broking systems and Microsoft Office
• Able to work independently and as part of a team

Desirable:

• Experience with Acturis
• Exposure to complex or niche commercial risks