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IT Support Technical Support HelpDesk/Support Systems Administrator

On-Site IT Service Desk Analyst - First-Line Support

Job in Dartford, Kent County, DA1, England, UK
Listing for: Marble Grange Group
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A leading UK IT service provider is seeking a proactive and customer-focused Service Desk Analyst to support over 6,000 users. The role involves delivering exceptional technical support, troubleshooting incidents, and improving service delivery. The ideal candidate will have experience in a Technical Service Desk or ITIL environment and strong knowledge of Microsoft technologies such as Office 365, Teams, and Azure AD.

The position is based in Dartford, fully on-site, and requires strong problem-solving and communication skills.
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