Systems Technical Analyst

Platform Technical Analyst – People Systems (SAP)

Platforms :
People Systems (E.g. SAP, eArcu, Culture Amp)

Are you a detail-orientated Platform Technical Analyst who has experience in working with People based systems? Laing O'Rourke has an opportunity to combined business analytical skills with technical systems skills to support and optimise our People Systems platforms. The role will see you mainly working on SAP based systems like Success Factors playing a key role in the operation and improvement of our HR technology ecosystem.

Can you support a wide stakeholder group to capture data and improve process? Then this is the role for you.

• Business Analysis - Conduct thorough business analysis to understand and document requirements, processes, and workflows related to HR operations and technical systems.
• Technical Expertise - Serve as a technical subject matter expert (SME) for SAP Success Factors and other related platforms, providing guidance on best practices and system capabilities.
• Stakeholder Engagement - Collaborate with the HR Product Owner, platform engineer, and third-party support services provider to ensure alignment and effective communication. Engage with stakeholders to gather requirements, provide updates, and address concerns.
• System Configuration and Maintenance - Configure and maintain People Systems platforms, ensuring they meet business needs and operate efficiently. Perform regular system audits and updates to maintain data integrity and security.
• Process Improvement - Identify opportunities for process improvements and system enhancements. Develop and implement solutions to optimise workflows and increase efficiency.
• Reporting and Data Analysis - Generate and analyse reports to provide insights into system performance and HR metrics. Ensure data accuracy and integrity in all reporting activities.
• Project Support - Assist in the planning and execution of projects related to new implementations or enhancements of People Systems platforms. Provide technical support and expertise throughout the project lifecycle.
• Holistic HR Technology View - Maintain a broad perspective on HR technology, recognising how different systems integrate with HR platforms to guide business problem-solving towards the most effective solutions.

The position will see you collaborate with several stakeholders which does mean time in the office is a priority. You will need to be able to get into the head office which is based in Dartford, Kent.

• Extensive experience with People Systems platforms, primarily SAP Success Factors, and desirable familiarity with Culture Amp and eArcu.
• Proficiency in integration technologies and data management and data governance practices.
• Strong understanding of HR operations and best practices.
• Familiar with design thinking principles and agile methodology.
• Knowledge of SAP based People Systems.
• Experience of working in a HR operations team as a technical analyst of business analyst.