Technology Services Associate

Are you a person who loves technology? Are you a team player who excels at providing extraordinary customer service? If so, this opportunity may be for you! The Indian Prairie Public Library is seeking a friendly, tech-savvy person who enjoys assisting people with computers, devices, and other library equipment.

This position will work in our Technology Center Desk and assist patrons using our computers, printers, software and scanners. Good people skills, patience, and the ability to troubleshoot and investigate technology issues are key.

We provide a dynamic, engaging team environment, valuing staff members’ initiative and contributions. Exceptional service is our passion and we pride ourselves on being caring and friendly, listening to the needs and interests of each individual, and developing services with deliberate and thoughtful care. We are committed to making everyone’s library experience enjoyable.

• Have the ability to answer a variety of questions and problem-solve technology issues.
• Have a passion for helping others gain skills and be successful.
• Have personal or work experience with computers, Microsoft Office and other technology.
• Be able to multitask and remain calm in a busy environment.
• Provide extraordinary customer service.
• Have a sense of humor and enjoy learning.
• Be detail oriented with the ability to closely follow procedures.

• High school degree or equivalent.
• At least two years of experience working with the public.
• At least two years of experience using a computer in a work or educational environment.
• Proficiency in using computers and other devices, including smartphones and tablets.
• Must be available to work days, evenings, and weekends.
• Must have reliable transportation.

The salary is $18.22 and includes accrued paid leave. The position averages 14 hours per week including days, evenings and one weekend a month. This position earns 1 hour of Paid Leave for every 40 hours worked.

• Tuesdays 5-9 p.m.
• Thursdays 1-5 p.m.
• Plus, one weekend every month:
  Saturday 9 a.m. – 5 p.m. and Sunday 1
  -5 p.m.

The complete job description and application is available at the Guest Services Desk or on our website. Submit completed applications to Sharon Byerly, Head of Technology and Maker Services at the Guest Services Desk or through our website.

Applications will be accepted through Monday, March 9 at 9 a.m.

The Indian Prairie Public Library District is located in Darien, Illinois serving 42,000 residents in the communities of Darien, Willowbrook and Burr Ridge. Our residents love our services and the warm and friendly staff! Indian Prairie Public Library is an equal opportunity employer. For further information about the library, visit

Submit completed applications to Sharon Byerly, Head of Technology and Maker Services at the Guest Services Desk or through our website.

Applications will be accepted through Monday, March 9 at 9 a.m.