Manager, Center HOPE

Manager, Center for HOPE

Family Centers | Darien, CT | Full-Time, In-Person

Family Centers is a private, nonprofit organization providing health, education, and human services across Fairfield County. With more than 300 professionals and over 500 trained volunteers, we deliver innovative, community-centered programs that support more than 26,000 individuals each year.

The Center for HOPE is a trusted regional resource for grief, bereavement, trauma, and critical illness support. Services include individual, group, and family counseling; support groups; trauma response services; and community education. Key programs include The Den for Grieving Kids and Trauma Response Services.

The Manager of the Center for HOPE oversees the clinical, operational, and programmatic functions of the Center. This role provides leadership for The Den for Grieving Kids and Trauma Response programs, supervises staff, interns, and volunteers, maintains a small clinical caseload, and represents Family Centers in the community.

• Oversee all Center for HOPE operations, including The Den for Grieving Kids and Trauma Response Services, ensuring high-quality, responsive programming.
• Manage budgets, data, reporting, fundraising support, and compliance with licensing, accreditation, and regulatory requirements; participate in QA/QI and leadership initiatives.

• Supervise and support the Program Coordinator, clinical staff, MSW interns, and volunteers, serving as a clinical and professional role model.
• Maintain a small clinical caseload and participate in weekly supervision, case conferences, and agency trainings.

• Coordinate and facilitate evening and school-based grief support groups, special events, and family intakes, serving as a primary point of contact for Den families.
• Maintain and enhance children’s grief curriculum; screen and train volunteers; and serve as liaison to Lower Fairfield County schools.

• Oversee the Trauma Response Team and participate in on-site trauma response and postvention services as needed.
• Represent Family Centers through community education, presentations, trainings, and collaboration with local partners and task forces.

• Master’s or doctoral degree in Social Work, Counseling or related degree.
• Active Connecticut license as a LCSW, LPC, LMFT or Psychologist.
• Minimum 4 years of relevant experience in mental health, grief, trauma, or community program development; experience working with underserved populations.
• Prior supervisory and leadership experience or demonstrated capacity.
• Direct clinical experience and comfort level with grief, bereavement, and trauma as primary treatment focus.
• Ability or demonstrated capacity to oversee multiple programs and sites efficiently.
• Comfort with public speaking and presenting to diverse audiences and stakeholders.
• Proficiency with MS Office, Adobe, electronic health records, and telehealth platforms.
• SIFI Certification (required or obtained after hire).

Salary commensurate with experience. A suite of benefits including generous paid time off, medical, dental, vision, tax‑free spending accounts, disability, life and AD&D insurance. Additional benefits include an employee assistance plan, pet insurance, critical accident and illness wellness services, tuition assistance, and retirement savings. The opportunity to work for an employer consistently rated one of the Top Workplaces in Western Connecticut by Hearst Connecticut Media and a perfect 100 Encompass rating by Charity Navigator.

For more information and to apply, please visit http://(Use the "Apply for this Job" box below). or on our Linked In page.

Family Centers is committed to providing equal employment opportunities to all applicants and employees as indicated in applicable federal and/or state laws.