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Senior Customer Service Leader; Hybrid, Medical Devices

Job in Darien, Fairfield County, Connecticut, 06820, USA
Listing for: Cefaly US Inc
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Service Leader (Hybrid, Medical Devices)
A healthcare technology company based in Darien, CT is seeking a Customer Service Manager to lead their customer service team in a hybrid model. The ideal candidate will have significant experience in customer service and external partnership management. Key responsibilities include handling customer inquiries, managing a team, and defining performance metrics. The role requires strong communication and leadership skills, alongside a commitment to continuous improvement in a regulated environment.
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Position Requirements
10+ Years work experience
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