Crumbl Cookies Shift Lead

About us

Crumbl Cookies

“Bringing families and friends together over a box of the best cookies in the world"

It's all about our GUESTS, our CREW MEMBERS, and our BRAND!

This position will predominantly be 4pm / 5pm-10 : 30pm M-Thur and 4 / 5pm-12 : 30am Friday / Saturday.

Previous Shift Lead / Management Experience Required

• Anticipate the needs & serve others
• Strive for excellence
• Create a fun atmosphere
• Thrive in high-energy environments
• Are eager to learn
• Positive attitude & role model behavior
• Hard working, dependable and reliable
• Responds to team’s needs - team player
• Takes initiative & lives with integrity
• Motivated to grow and to learn and teach others
• Great verbal communicator
• Outgoing / friendly / patient
• Desire for ongoing training / education
• Detailed & keenly observant
  
  Passion for procedural discipline

We have the best retail cookies in the world! Crumbl is more than just a job, it's an opportunity. In addition to working directly for an independent Franchisor and leadership team, you will gain life experience that goes far beyond just serving a scrumptious product in a friendly environment. Crumbl is a great opportunity for people of all ages and backgrounds, and we’re looking forward to building an amazing team that loves what they do.

A shift lead is in responsible for managing a working shift and reporting to the store manager.

If you want to nurture your skills as a leader then Crumbl Cookies is the place for you! We have the best retail cookies in the world! Continue to push yourself and there will be opportunities for advancement in the organization! We want to build a motivated team that loves what they do! With an amazing team and a spectacular product we're bound for success!

• Ensuring employees reporting to you meet performance expectations
• Effectively instructing other employees on the shift.
• Establish a safe, secure, and healthy work environment
• Meet deadlines
• Maintain excellent customer service at all levels
• Read and understand Crumbl recipes
• Measure and combine ingredients using mixers, blenders, heat sources and other equipment used to make cookies
• Decorating and displaying the finished product
• Testing ingredients and finished goods to ensure each item meets food safety and quality controls
• Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
• Keeping records relating to deliveries, inventory, and production levels.
• Cleaning and restocking the workstation and ensuring all equipment is sanitized and prepared for the next shift.

• Previous leadership experience required
• Notable communication schools
• An eye for detail and accuracy
• Reliable, with high integrity and strong worth ethic
• A team player
• Professional appearance and attitude
• Computer literacy
• Ability to keep a positive attitude in fast-paced atmosphere
• Must be 18+ to apply

• CLOSED SUNDAYS
• Weekly Pay
• Employee discount
• Flexible Schedule
• Fun and supportive work environment
• Full-time and part-time positions available
• Opportunity for advancement

Pay is $11 / hr plus tips. Tips are $3-$6 / hr ($14-$17 / hr total)

If this sounds like your type of place then shoot us a message so we can chat more!