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Job Description & How to Apply Below
Location : VA 24541, VA
Job Type: Full Time Non Exempt Salary
Job Number: 1002475
Department: Finance
Division: Customer Accounts
Opening Date: 02/09/2026
Closing Date: Continuous
Description
Process incoming payments for taxes, utilities and miscellaneous bills; use city cashiering software to post payments to customer utility, tax or miscellaneous accounts.
The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.
- Posts payments for customers who come personally and enter the information into the cashiering system.
- Processes mail, drop-box and electronic transfer payments through the cashiering system.
- Enters reconnect orders into the computer and notifies the Commissioner of Revenue by phone of DMV stop releases.
- Processes batches for first run and verification by running reports for rejects and pulling out for manual processing; and bagging checks with check listing report and filing payment stubs.
- Controls cash drawer by maintaining the amounts sufficient to handle customer payment transactions; preparing bank deposits and store daily receipt copies.
- Attends meetings and training sessions.
- Performs additional duties to support operational requirements as assigned.
High School Diploma or GED or level of knowledge equivalent. Work requires the ability to read and understand written instructions, to understand simple processes and the routine operations of machines, and up to one year of experience.
An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
Certifications/Licenses
- Valid driver's license and acceptable driving record according to City criteria.
Basic familiarity with the work to know common principles and terminology and to understand and solve simple problems.
Reading
Basic:
Ability to recognize meaning of common two- or three-syllable words.
Writing
Basic:
Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.
Math
Basic:
Ability to perform the four basic arithmetic operations.
Communication Skills
Requires providing basic information to others outside direct reporting relationships on procedures or general policies. Contacts may require the consideration of different points of view to reach understanding and gain cooperation and acceptance of ideas.
Independence and Decision-Making
Normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.
Technical Skills
Work requires the use of standard technical skills appropriate to the work environment of the organization.
Fiscal Responsibilities
No budgetary/fiscal responsibility.
Supervisory Responsibilities
No responsibility for the direction or supervision of others.
PHYSICAL DEMANDS
- Sedentary physical effort, exerting up to 10 lbs. occasionally, occasionally or negligible weights frequently, sitting most of the time.
- Constant handling, fine dexterity, twisting; adequate vision, hearing, talking to use computer, telephone and communicate effectively with others.
- Frequent standing, sitting, walking.
- Occasional reaching, bending, climbing.
- Rare lifting, carrying, kneeling, crouching.
- Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
- Regular and predictable attendance is expected.
- Frequently experiences performing multiple tasks simultaneously, working closely with others as part of a team, tedious or exacting work, noisy/distracting environment.
- May occasionally experience time pressure.
- Rarely experiences irregular work schedule/overtime.
Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.
WORK ENVIRONMENT
This work is performed in an office environment where there may be occasional exposure to communicable diseases. The employee must wear appropriate protective equipment as apparent or assigned, if any.
Accident Insurance
The City provides optional off the job accident insurance through Allstate. This insurance provides reimbursement for treatments associated with a wide array of accidents and injuries, and is available for immediate family members. Premiums are paid entirely by the employee through payroll deduction.
Annual Leave
Employees accrue annual leave hours based on the length of time they work for the City and their duty cycle. Hours are accrued on a semi monthly pay cycle. Employees are not eligible to use annual leave hours during their first six months of employment.
Critical Illness
The City provides optional critical illness insurance through Allstate. This…
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