System Administrator NA Service Delivery Group
Job Description
Internal
Job Title:
System Administrator
Job Type: Permanent, Full‑Time
Job Location: Continental USA (VA, NC, SC, NY, WI preferred but not essential)
Work Model: Remote
Position SummaryAs a System Administrator in our North American Service Delivery group, you will be responsible for managing, maintaining and supporting the systems that underpin our suite of driver identification and information system solutions for our US customers (VA, NC, SC, NY, and WI DMVs).
Responsibilities* Install, configure and virtualize server hardware.
* Install/configure operating systems, software, network settings.
* Write deployment scripts and manifests to deploy hardware and platforms consistently.
* Develop and implement new solutions based on new customer requirements.
* Pro‑actively monitor system performance and ensure the reliability and availability of IT services.
* Tune‑up OS and deploy software updates and patches and modify deployment scripts and manifests to ensure configuration complies with security requirements.
* Diagnose and resolve hardware, software, and network issues.
* Respond to system outages and perform necessary repairs.
* Manage user accounts, permissions, and access controls.
* Provide technical support and training to users.
* Implement and maintain backup solutions, including RDBMS replication, recovery and system failover.
* Develop and test disaster recovery plans.
* Configure and maintain network infrastructure, including routers, switches, and firewalls.
* Ensure network security and manage VPNs.
* Monitor and enforce security policies.
* Conduct regular security audits and vulnerability assessments.
* Document system configurations, procedures, and changes.
* Maintain accurate records of IT assets and inventory.
* Work with other CBN and customer IT staff and departments to support various projects and initiatives.
* Communicate effectively with stakeholders to understand and address their IT needs.
* Ensure compliance with CBN and customer IT policies, procedures, and regulatory requirements.
- O/S: Linux (Red Hat or Alma), Windows Server, Windows Workstation
- Hardware: Servers, Storage (SAN/NAS), Switches Firewalls, Workstations, Peripherals
- Virtualization: VMWare ESXi
- Backend Software: Apache, Tomcat, Java/JVM
- Database: Oracle, Postgre
SQL, SQL Server, MySQL - Query
Languages:
SQL - Scripting
Languages:
Python, Bash, Powershell, Ruby, PowerCLI - Encryption: Bitlocker, LUKS
- Cloud: AWS/Azure
- Configuration/Orchestration: Puppet
- Tools: Git, OpenSSL, tcpdump, Wireshark, Sysinternals Suite, Atlkassian Suite
- Fluency in English (speak, read, write)
- Legally eligible to work in USA
- Able to work outside of standard business hours as required
- Able to travel approx. 2-4 weeks/year on average
- Bachelor’s degree in Computer Science/Engineering (or related field) or equivalent combination of relevant education and years of work experience
- Any CISSP, LPIC, ITIL, VCP, MCSE, OCA/OCP 12c certifications are assets, but not required
- Knowledge of the following:
- Active Directory
- Virtualization
- Basic IT Security principles and protocols (TLS, encryption at rest)
- ITIL processes
- IT auditing process (asset)
- 5+ years of system administration experience
- Critical thinking skills
- Analysis, problem solving
- Interpersonal skills
- Communication, teamwork and collaboration
- Organization, time management and prioritization skills
- Attention to detail
- Self‑directed
- Adaptable
CBN STI is committed to achieving a skilled and diversified workforce that reflects the diversity of the American population. We encourage applications from everyone, regardless of age, race, disability, gender identity, religion, sexual orientation, or marital status. We are also committed to developing inclusive, barrier‑free selection processes and work environments.
If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require.
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