CapEd Account Manager

An established, award-winning benefits consulting firm is seeking a Cap Ed Account Manager to support a specialized consortium of education-focused employers. In this role, you’ll serve as a strategic partner to mission-driven organizations, guiding complex benefit programs that impact faculty, staff, and their families. This is an opportunity to combine high-level consulting with meaningful client relationships — working within a collaborative team that values both expertise and service excellence.

Prior experience in a broker agency or benefit administration firm is required.

• Manage and maintain an assigned book of business within the Cap Ed segment, serving as the primary point of contact for benefit-related service needs
• Partner closely with Benefits Consultants and Client Executives to lead and execute the renewal process
• Conduct strategy calls, needs analyses, and regular client meetings (including Open Enrollment meetings)
• Advise clients on cost-containment strategies while maintaining competitive, education-sector-aligned benefits offerings
• Oversee complex accounts and high-level service deliverables with strong attention to detail
• Provide leadership within the extended service team and delegate responsibilities effectively
• Assist with 5500 filings, onboarding new clients, and planning the Cap Ed annual meeting
• Identify cross-sell opportunities and contribute to book growth
• Educate clients on industry trends, compliance updates, and evolving risk management strategies
• Travel throughout New England as needed

• Award-Winning Workplace: Recently recognized as one of Fortune’s Best Companies to Work For in 2025, blending autonomy, growth, and meaningful client impact.
• People-First Culture: Inclusive, supportive, and genuinely team-oriented.
• Forward-Thinking & Innovative: A technology-embracing firm consistently recognized as one of the best places to work.
• Collaborative Growth: Fast-growing workplace where teamwork is valued — and your work directly supports clients and colleagues.
• Meaningful Impact: Help deliver benefits to more than 10 million families nationwide.

If interested, apply, and MGA would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.