Medical Assistant - ProHealth Physicians

$2,000 Sign-On Bonus for External Candidates

If you want to get way ahead in your career, it makes sense to be with an organization that's way ahead of the curve. Pro Health Physicians has grown to become Connecticut's leading primary care physician organization with over 90 locations and more than 360,000 patients statewide. We are a CMS-approved Accountable Care Organization (ACO) covering over 30,000 Medicare patients, and nationally recognized as a NCQA Level III Medical Home.

This aligns with Optum Care and United Health Group's expanding family of providers. This is a place where you can stay way ahead as you do your life''s best work.

Pro Health Physicians in Danbury has an opening for a full-time Medical Assistant. This is a Monday–Friday, 40-hour-per-week position from 8:00 am to 5:00 pm. Hours are determined by the Practice Manager  Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.

• Provide patient care, clinical summary and direction on next steps or follow up
• Perform phlebotomy for patients as needed
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
• Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
• Carry out standing orders consistent with practice policies and procedures
• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
• Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
• Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
• Monitor task buckets to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor the status of critical referrals
• In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
• Assist care team to assure smooth office operation and delivery of excellent service through teamwork
• Provide attention to patients in a manner that builds confidence, trust, and loyalty
• Demonstrate respect for patients and Pro Health staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
• Maintain open lines of communications with the care team and Regional Management team
• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
• Adhere to all patient safety initiatives and infection control regulations
• Perform other duties as assigned

You''ll be rewarded and recognized for your performance in an environment that will challenge you and provide development for other roles you may be interested in.

• High School Diploma or GED
• Graduate of an Accredited Medical Assistant Program
• Certified Medical Assistant, or the ability to obtain CMA/RMA within 120 days of hire
• Proficient in Microsoft Office
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. United Health Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance.
  
  Candidates must be able to perform all essential job functions with or without reasonable accommodation