Per Diem Medical Practice Patient Representative; Clerical Assistant - NHMP Float Team Region

Per Diem Medical Practice Patient Representative (Clerical Assistant) - NHMP Float Team Region C (Norwalk)

Title: Medical Practice Patient Representative (Clerical Assistant) – Float Differential $ Included – 8‑hour shifts between 8:00 am and 5:00 pm.

Summary: Provides clerical and administrative support and coordinates the patient care activities for a physician practice.

Job Details: Exciting opportunity to gain experience in Primary Care, Surgical, and Specialty medicine.

• Must have reliable transportation.
• Float Pool employees provide coverage to medical offices that need staffing; great way to network, develop skills, and work in various medical departments.
• Region C:
  Covers medical offices/departments in Wilton, Norwalk, New Canaan, Darien & Westport.

• Ensures accuracy of patient information, including demographics and insurance.
• Performs reception of customers and communicates pleasantly and effectively.
• Answers phones, routes calls, takes messages, conveys information, and ensures accurate communication.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Reschedules cancelled, no‑show, or tickler appointments.
• Processes record requests, including copying, billing, charging, and recording.
• Collects co‑pays and reconciles funds for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Completes audits as assigned.
• Performs intake and processing of medical records and other documentation via eFax.
• Presents a professional appearance and image.
• Fulfills all compliance responsibilities related to the position.
• Maintains and models Nuvance Health Values.
• Demonstrates regular, reliable, and predictable attendance.
• Performs other duties as required.

Education Required: High School Diploma/GED or equivalent.

• 1 year customer‑related experience required.
• Preferred: 1+ years of healthcare experience.

PRN Rate: $25.58

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