Restaurant General Manager, Aveo Table + Bar - Waldorf Astoria Monarch Beach Resort and Club

Overview

Join us in Orange County, California and live in one of the nation’s top vacation destinations with year-round sunshine, beaches, premiere attractions and a lively dining and arts scene.

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Restaurant General Manager to join the Food & Beverage team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town is celebrated for its laid-back vibe and active lifestyle. The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets, including 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website, Facebook, Instagram.

In this role, you will be overseeing the day-to-day operations of Aveo Table + Bar. You will report directly to the Director of Food & Beverage, overseeing 3 Assistant Managers and 30-35 Front of House Team Members.

The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations (ex. financial performance, social media reputation, local market capture, and employee relations). At least 2-3 years of restaurant management experience in an upscale dining environment is required.

Classification: Full-Time

• Shift: Various – must be available to work weekdays, weekends, and holidays.

• Pay Rate: The annual salary range for this role is $95,000 - $115,000 and is based on applicable and specialized experience and location.

What will I be doing?

As a Restaurant General Manager, you would be responsible for directing and administering the activities and services of a designated restaurant(s) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
• Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
• Maximize efficiency technology system(s) (i.e. Open Table)
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide
• Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We&aposre passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We&aposre leaders in our industry and in our communities.
• Teamwork - We&aposre team players in everything we do.
• Ownership - We&aposre the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

The Benefits – Hilton is proud to have an award-winning workplace culture. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:
  Access to a wide variety of…