Server Assistant Bourbon Steak - Waldorf Astoria Monarch Beach Resort and Club

Overview

Job Description - Server Assistant (Full-Time), Bourbon Steak - Waldorf Astoria Monarch Beach Resort and Club (HOT0C9AE
)

Job Number: HOT0C9AE

Work Locations:
Waldorf Astoria Monarch Beach Resort & Club, 1 Monarch Beach Resort North, Dana Point 92629

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Server Assistant to join the team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town is known for its laid-back vibe and active lifestyle. The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets (including 4 restaurants, a beach club, lounge, marketplace, and IRD).

• Classification: Full-Time
• Shift: Various – must have availability to work weekends, weekdays, and holidays.

• Set and prepare tables for dining, including folding napkins, cleaning and placing tableware, serving water, etc.
• Ensure tableware is in good and working condition and report any defects for repair
• Stock, maintain and clean designated food station(s)
• Assist food server(s) with table service, including serving beverages, breads, etc.
• Retrieve and transport dirty tableware to dishwashing area
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

• Hospitality - We re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We re leaders in our industry and in our communities.
• Teamwork - We re team players in everything we do.
• Ownership - We re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

• Access to your pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:
  Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)