General Manager Center

General Manager Center

Join to apply for the General Manager Center role at Abdul Latif Jameel

Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.

Our businesses represent some of the world’s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners’ needs has driven our success.

From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.

Applying our vast experience in the automotive sector, we’ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the ‘infrastructure of life’ in the MENAT region.

Sales Volume/Target, and Center profitability

Medium to close supervision over center operations and target achievement

High Authority over center management and target distribution, shared responsibility over achieving center profitability

Manage and control of the functional and operational activities of the assigned center by maximizing sales revenue through planning and management of sales (new vehicles, services, accessories, and parts) and budgeting manpower plan to achieve assigned business targets as required by the Regional Management

• Sales Target (units’ sales, net sales)

• As per Target

• Responsible for contributing to the achievement of revenue, profit, unit sales, GDI and increase customer retention through effective management and efficient distribution plans for the center.
• Direct center sales and service teams to achieve pre-determine center operational targets by defining and preparing business plans to meet operation targets determined by the Regional Management.
• Responsible for the managing of the Center Manpower forecasts and the required number of staff are hired and placed in the center to meet company productivity standards.
• Monitor and evaluate the performance of the associates to ensure that the centre business performances are met by taking corrective action (hiring and firing) in conjunction with the regional management, whenever required.
• Responsible for managing the daily functional and operational activities of the different business departments in the centre through regular discussions to achieve smooth business operations.
• Participates in regular management meeting to submit operational budget plans for the center and cascade to the departments to ensure the departments’ performance confirms to the set parameters.
• Direct, manage and develop associates in the centre by providing regular feedback and updates to the regional management pertains their performance to enhance the level of associates’ engagement through meetings and dialogues.
• Manage high level customer escalations or issues arising out of transactional situations by promoting Guest First philosophy to ensure overall center GDI targets are achieved.
• Continuously monitor and evaluate sales and service achievements by initiating center campaigns, promoting center Kaizen activities as well as adjustment to business strategies to achieve set center targets.
• Responsible for managing a talent pool of center sales and service professionals and coaching team members on the technical aspects of the company's products and services through robust center marketing campaigns and sales promotion techniques, procedures and standards to achieve center sales targets and sustainable growth.
• Responsible to monitor the performance of the sales and service operations within the center through enhancing and re-allocating center resources…