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ASSOCIATE CNO

Job in Daly City, San Mateo County, California, 94013, USA
Listing for: AHMC Healthcare
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
Job Description & How to Apply Below

Overview

JOB SUMMARY: The Associate CNO is responsible for the assistance of the day to day operations of the hospital and clinical units. The ACNO works with the Chief Nursing Officer, Administrative team members and department heads to ensure compliance with goals and objectives established by the hospital. The ACNO oversees the following departments:
Nursing Administration, Infection Prevention, Employee Health, Quality/Risk, Regulatory Affairs and Patient Care Departments as assigned. Responsible for various initiatives including but not limited to Value Based Purchasing, Hospital Acquired Conditions program, Lean Initiatives, various Patient Experience processes and surveys. Understands the priority items of the Nursing Vision. Works collaboratively with the team as the co-owners for survey preparation. Focus for Risk management is ongoing, comprehensive & systematic approach to reducing risk exposure of the organization.

Proactively implementing provisions of federal, state, and local statutes, rules & regulations. This is accomplished by collaboration with all departments, reviewing risk reports, coordination with Corporate Risk, when necessary. Works collaboratively to assure that SMC has an effective Infection Control program. Assures appropriate reporting of infection data to designated sources such as CDC, NHSN, etc. Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and visitors.

Input and retrieve computerized data.

Responsibilities PERFORMANCE ACCOUNTABILITY

A. KNOWLEDGE OF WORK
  • Demonstrates knowledge of hospital operations and Policies & Procedures.
  • Familiar with Administrative policies and procedures.
  • Fully aware of the company’s confidentiality policy and fully complies with it. Demonstrates respect for privileged and confidential information.
  • Knowledgeable with proper office procedures and ensures an efficient and effective office environment.
  • Demonstrates fully functional filing systems for different projects, e.g. Contracts, Regulations, TJC/CDPH/CMS, etc.
  • B. DUTIES AND RESPONSIBILITIES
  • Ensures the effective and efficient management of nursing department operations.
  • Assists the CNO with patients’, physicians’, employees’ concerns or issues as they relate to hospital operations. Ensure the follow-through of the issues being delegated to appropriate personnel.
  • Efficiently and effectively takes minutes for department management meetings and other meetings as assigned. Assists in the preparation, planning and execution of agenda.
  • Ensures compliance with title 22 and other regulations for staffing, patient classification systems, and other nursing administration department functions including contract labor compliance, dialysis, wound care services, etc.
  • Works with appropriate directors, Quality and education to ensure compliance with standardized procedure requirements for RNs.
  • As directed, follows up with unresolved situations to gather information, etc.
  • Performs other duties as assigned or required.
  • Ensures compliance with regulatory standards and reporting requirements (i.e. CDPH, Federal/State regs, Never 28, etc.). Assures that effective event/incident/reporting system is in place with effective followup. System must identify issues, report, track and trend events. Maintains system for tracking and trending of hospital occurrences. Reports trending to Quality Council, MEC and Governing Board. Events are tracked/trended and reported to appropriate departments for action/follow-up, trending reports provided by department with action to correct trends.

    Facility dashboard presented to governing board. Mitigate incidents and implements revised processes to reduce facility risk. Collaborates with corporate risk and facility carrier to mitigate issues/risk. Investigates and follows up on complaints/concerns/ grievances. Reports findings to CNO and collaborates on response. Notifies CNO immediately upon discovery of any identified or potential Sentinel Event. Provides educational activities for staff. Conducts general orientation Maintains Patient Complaint/Grievence log.

    Trends and reports data as necessary, to appropriate committees. Works…
  • Position Requirements
    10+ Years work experience
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