Phlebotomist Group Lead

Job Description

Phlebotomist Group Lead - Daly City CA, Monday to Friday, 7:30 AM to 4:30 PM

Pay range: $31.10 - $37.10 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthy
  
  MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Collect specimens according to established procedures, including drug screens, biometric screening and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
• Complete all data entry requirements accurately, including patient registration, test order entry from requisition or pulling order from database, and managing Standing Orders.
• Enter billing information and collect payments when required, including safeguarding of assets and credit card information.
• Data entry and processing of specimens, including labeling, centrifuging, splitting, and freezing as required by test order.
• Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answering phones when needed.
• Read, understand and comply with departmental policies, protocols and procedures and ensure all staff follow instructions.
• Verify patient demographic information/initials including patient signature post-venipuncture to verify tubes are labeled correctly.
• Assist with compilation and submission of monthly statistics and data.
• Maintain all appropriate phlebotomy logs in a timely manner (e.g., maintenance logs and temperature logs).
• Complete training courses and stay up-to-date with the latest phlebotomy techniques.
• Travel to Territory Manager meetings if held off-site or off normal shift.
• Participate in special projects and teams.
• Stay up-to-date on company communications and assist with the distribution of technical information to the work group.
• Perform Point of Care (POC) testing at sites where needed and complete training/competency evaluations per SOP.
• With appropriate training, act as mentor and resource for new employees and assist with onboarding for new clients.
• Act as a point of contact to staff in the region and provide regular input to the Supervisor or Functional Patient Service Manager.
• Lead on-site as a coach/mentor and resource adviser for new employees as needed, and assist with transition into PSC/IOP environments.
• Provide effective onboarding services to new clients and partner with Supervisor for setting up new offices for PSCs and IOPs.
• May be required to step in for PSR III and lead one or more PSRs on site.
• Support patient inquiries from various channels as needed and assist with problem resolution as required.
• Provide input on the performance evaluations of PSRs.

Required

Work Experience:

• Seven years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• Keyboard/data entry experience.
• Flexible and available based on staffing needs, including weekends, holidays, on-call and overtime.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and cover various phlebotomy sites with minimal notice.

Preferred

Work Experience:

• Medical training: medical assistant or paramedic training preferred.
• Minimum 5 years in a PSC/IOP environment preferred.
• Customer service in a retail or service environment preferred.

• Lift 1 to 40 pounds as needed; some objects may require assistance for heavier lifts.
• Must be able to sit or stand for long periods; good eye-hand coordination.
• Repetitive tasks with dominant hand; long periods of phone and PC use.
• Travel required; extensive walking and standing may be involved.
• Fine dexterity, talking, walking, balancing, bending/kneeling, pushing/pulling, reaching/twisting.

• Commitment to…