Phlebotomist Group Lead

Phlebotomist Group Lead

Location:

San Jose, CA – Monday‑Friday 7:30 AM to 4:30 PM.

Pay range: $31.10 – $37.10 / hour. Salary offers are based on relevant skills, training, experience, education, certifications, and market factors. Eligible candidates may receive an annual performance bonus.

• Day 1 Medical, supplemental health, dental & vision for full‑time employees (30+ hrs)
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program – Blueprint for Wellness®
• healthy
  
  MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 “MyDay” off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Collect specimens according to established procedures, including drug screens, biometric screening, and insurance exams.
• Administer oral solutions according to training.
• Research test/client information and confirm all written and electronic orders using laboratory technology systems.
• Complete data entry for patient registration, test orders, and standing orders accurately.
• Enter billing information and collect payments, safeguarding credit card data.
• Process specimens: labeling, centrifuging, splitting, and freezing as required.
• Perform clerical duties such as inventory, phone answering, and data entry when assigned.
• Ensure compliance with policies, procedures, and safety manuals.
• Verify patient demographics and consent at point of care.
• Compile and submit monthly statistics and data.
• Maintain phlebotomy logs, temperature logs, and maintenance logs.
• Complete required training courses and maintain up‑to‑date certification.
• Travel to Territory Manager meetings when required.
• Participate in special projects and teams.
• Distribute technical information and communicate with the work group.
• Perform point‑of‑care testing and complete competency evaluations as per SOP.
• Mentor and support new employees during onboarding.
• Assist with inventory counts and schedule preparation.
• Resolve client issues and document critical problems.
• Ensure safety precautions with appropriate PPE.
• Assist supervisors with SOP implementation and communication.
• Maintain facility cleanliness and report needed repairs.
• Lead one or more PSRs on site if required.
• Support patient inquiries from website or managed care.
• Provide input on performance evaluations of PSRs.

• Seven years phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Keyboard/data entry experience.
• Flexible and available for weekends, holidays, on‑call, and overtime.
• Valid driver’s license and reliable transportation (clean driving record).
• Travel flexibility to cover multiple locations with minimal notice.

• Medical assistant or paramedic training.
• Minimum five years in a PSC or IOP environment.
• Customer service experience in a retail or service setting.

• Lifting light to moderately heavy objects (1–40 lb); larger weights require assistance.
• Sit or stand for long periods; require long‑hour eye and hand coordination.
• Perform repetitive tasks with dominant hand throughout the day.
• Travel required.
• Extensive use of phone and PC.
• Fine dexterity and steadiness.
• Walking, bending, kneeling, pushing, pulling, reaching, twisting, balancing, and talking.

• Knowledge of Quest Diagnostics policies, dress code, health & safety, and guiding principles.
• Ability to communicate effectively in English.

• Provide quality, error‑free work in a fast‑paced environment.
• Work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Superior customer focus and communication skills.
• Handle multiple priorities in a high‑volume setting.
• Make decisions based on established procedures with good judgment.

Equal Opportunity

Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. Quest respects Fair Chance laws and does not discriminate on the basis of prior arrest or conviction records.