Study Student-Student Support Services Assistant

Work Study Student-Student Support Services Assistant

Job Title:

Work Study Student-Student Support Services Assistant

Location:

Columbus State University

Regular/Temporary:
Temporary

Full/Part Time:
Part-Time

Job

Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions and turn those passions into thriving careers that improve our world.

Columbus State University is exactly that kind of place. With exceptional facilities, ideal sizes, and unique field experiences, our students have room to create. Every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.

The Student Support Services Assistant reports to the Director of the Academic Center for Tutoring (ACT) and the Director of CSU Advise. The SSS Assistant collaborates with all ACT and CSU Advise staff to ensure exceptional customer service is provided to students and other stakeholders while providing accurate and timely information via multiple channels of communication.

• Providing quality customer service and maintaining professional relationships with constituents;
• Monitoring student traffic for advisors and tutors, particularly during peak advising periods;
• Communicating verbally and in writing to answer inquiries and provide information (i.e., monitoring CSU ADVISE and ACT email and answering phones);
• Creating appointments, maintaining, collecting, and collating data gathered from the online scheduling system and SIS;
• Supporting the center in marketing, recruiting, training, monitoring student staff, and assessing services;
• Organizing and staffing internal and external events operating basic office equipment and software;
• All other related duties as assigned.

Proposed Salary: $8 hourly. This position can work up to 25 hours per week.

• Resume
• Cover Letter

If you have any questions, please contact the Human Resources Office at  or e-mail to hr.

It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.