Transportation Clerk

** Company:
** US3348 Sygma Dallas/Ft Worth (The Sygma Network, Inc)
** Sales Territory:
** None
* * Zip Code:
** 76115
* * Travel Percentage:
** 0

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison.  Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
** JOB SUMMARY*
* * This role supports the transportation department by handling driver check-ins, processing returns, maintaining DOT compliance, and performing clerical tasks to support efficient nightly operations. This is a
** 2nd shift position**, and
** additional shifts and overtime may be required
** based on business needs.
* ** RESPONSIBILITIES**
* * Check in returning drivers by verifying invoices, returned product, missed deliveries, and company property (pallets, totes, etc.).*
* * Inspect returns for restocking or customer credit eligibility, ensure food safety protocols are followed.*
* * Record delivery exceptions and apply correct reason/damage codes.*
* * Stage and separate returns; verify quantities and report overages for inventory re-entry.*
* * Schedules backhauls and communicates appointments to drivers*
* * Review and process digital driver paperwork, including electronic logs, manifests, and vehicle inspection reports, ensuring accuracy and compliance.*
* * Dispatch drivers, including creating and distributing route packets, verifying equipment needs (pallet jacks, load bars, etc.), and ensuring all necessary documents and tools are prepared for a successful route start.*
* * Respond to driver and customer inquiries and assist with issue resolution.*
* * Answer phones, route calls, and relay messages.*
* * Run daily operational reports (e.g., observations, vehicle tracking).*
* * Perform other duties as assigned.
*** QUALIFICATIONS*
* ** Education
* ** High school diploma or GED required.
** Experience
* ** 2 years of prior customer service experience preferred.
* 2 years’ distribution/transportation experience in a high volume, route delivery operation preferred.
** Certificates, Licenses, and Registrations
*** Valid driver's license with a driving record that meets the company's insurability standards.
*** Skills & Requirements***
* * Multitasking ability:
Comfortable juggling phones, paperwork, driver check-ins, and data entry simultaneously.*
* * Customer service mindset:
Professional and courteous when dealing with drivers, customers, and internal departments.*
* * Attention to detail:
Critical for accurately processing paperwork, checking returned product, and logging data.*
* * Strong communication, organizational, and problem-solving skills.*
* * Knowledge of DOT regulations.*
* * Proficient in Microsoft Excel, Word and Outlook.*
* * Ability to lift up to 40 lbs and perform physical tasks as needed.
** Must be available for second shift, including overtime and extra hours as needed.
*** Certificates, Licenses, and Registrations
*** Valid driver's license with a driving record that meets the company's insurability standards.
** Professional Skills
*** Strong leadership, analytical and motivational skills.
* Knowledge of D.O.T. regulations.
* Proficient written and verbal communication skills.
* Expertise in Windows operating system and utilizing Excel and Word.
* Understanding of Manpower scheduling.
** Physical Demand
** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and talk and hear.
* The employee may have to lift up to 40 pounds.
* Specific vision abilities that may be required by this job include close vision and distance vision.
** BENEFITS INFORMATION:
** For information on Sysco’s Benefits, please visit
** OVERVIEW:
** Sysco is the global leader in food service distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333…