Control Room Administrator - DFW

PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality.

Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft.

Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences.

We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS.

The Control Room Administrator is responsible for assistance in the daily coordination of all PS movements. The ideal candidate for this position is a motivated, team-orientated individual with the ability to successfully manage multiple activities while providing leadership and direction to our operational departments.

• Reporting directly to the Control Room Manager and Director of Operations, this role will be the support various departments to plan and prepare for servicing Member travel through the PS terminal.
• Manage all email correspondences and CR shift briefs sent to our CR Admin email distribution.
• Auditing of our Valet Vehicle log and coordinating all valet and rental car-related logistics for our members.
• Review and update international Departure requirements daily.
• Ensure all Boarding Passes are printed at the beginning of each day and coordinate printing for the following day.
• Review all reservations for logistics information such as rental vehicles, service animals/ "pets-in-cabin", etc. and inform Control Room and Member Services accordingly.
• Coordinate and oversee Member vehicle wash in collaboration with third-party detailer.
• Manage petty cash, and all logistics expenses.
• Coordinate schedules with federal authorities and airlines.
• Coordinate daily staff assignments.
• Assist with the scheduling of interviews for Control Room and Operations Department as needed in collaboration with Talent Acquisition team.
• Additional duties to support the daily logistical operation and overall service mission.

• Must pass a pre-employment background check including drug screening and TSA clearance.
• Bachelor's Degree from an accredited institution preferred.
• Minimum education requirement of High school Diploma/GED.
• Ability to utilize Microsoft Office, specifically Outlook, Excel, and Word.
• Experience managing conflict and effective problem resolution.
• Excellent verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Demonstrated ability to lead teams.
• Collection of SSN as part of the background check process will be required.
• Must be authorized to work in the United States.
• PS is a 24 hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts.

• Employee benefits include medical, dental, vision, life insurance,…