Customs Brokerage Administration Support

Customs Brokerage Administration Support Job Info

• Job Identification 40818
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Locations 3200 OLYMPUS BOULEVARD, Dallas, TX, 75019, US
• Job Category Operations:
  Individual Contributors

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs.

Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

We are seeking a detail-oriented Customs Brokerage Administrator to join our team and provide critical support to the Customs Brokerage Department. This entry-level position is ideal for individuals with strong administrative skills and proficiency in Microsoft Office who are eager to learn and grow in the logistics and international trade industry. No prior customs brokerage experience is required—training will be provided.

• Assist the Customs Brokerage team with import documentation and compliance tasks
• Prepare and maintain reports, invoices, and regulatory filings using Microsoft Excel and Word
• Create and update presentations in PowerPoint as needed
• Maintain importer profiles and shipment data in brokerage systems
• Coordinate with internal teams and external partners to ensure timely processing
• Support general administrative functions within the department

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Strong proficiency in Microsoft Word and Excel; familiarity with PowerPoint is helpful
• Excellent organizational skills and attention to detail
• Ability to learn customs brokerage systems and compliance processes
• Strong communication and problem-solving skills

• Experience with Cargo Wise or similar customs brokerage software is highly preferred
• Experience in logistics, supply chain, or administrative roles
• Familiarity with import/export documentation

• Comprehensive training provided
• Opportunity to grow within the logistics and customs brokerage field
• Collaborative and supportive team environment
• Competitive compensation and benefits package