Supervisor, Operations

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* Additional Requirements:

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* Summary:

** Roadrunner’s Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise.
As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company’s Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably.
Roadrunner is growing and looking for a highly motivated Operations Supervisor to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today!
We Run Safe. We Run Smart. We Run Together.
** Job Description Summary
** The Operations Supervisor supervises dock operations and off hours Customer Service.
** Critical

Job Functions:

*** Supervises and coordinates dock operations and personnel including load planning, local and line haul deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer service, employee payroll and office operations.
* Maintains a clean, safe work environment.
* Assists in all service center and employee safety issues and compliance with governmental regulations.
* Assists local and line haul contractors with coordinating the following: loading and unloading, equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements, deliveries, and operation procedures.
* Ensures load quality, timely computer data entry and paperwork procedures followed, service center and freight security and proper freight routing.
* Reviews daily service center operating cost to manage service center profitability and budgeted cost attainment.
* Provides supervision to staff through motivation, direction, review of and feedback on performance.
* Participates in proactive team efforts to achieve departmental and company goals.
* Provides leadership to others through example and sharing of knowledge.
* Traces and updates freight information and paperwork.
* Assists with various positions and forklift operations in the absence of employees.
* Receives very general guidance with respect to overall objectives; work is usually quite independent of others; operates within division or department policy guidelines using independent judgment in achieving assigned objectives.
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* Job Requirements:

*** Bachelor’s degree (B.A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience.
* Relies on written and verbal communication.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
* Ability to write routine reports and correspondence.
* Ability to speak effectively before groups of customers or employers of organization.
* Communicates internally with all corporate office staff, and externally with service centers, linehaul contractors, law enforcement and customers.
* Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
* Preferred knowledge of AS/400.
* Experience supervising the selection, training, development, and appraisal of personnel.
* Average typing, filing and ten key skills.
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
* Ability to apply concepts of basic algebra and geometry.
* Hazardous Materials Handing Certified.
* Forklift certified.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
* Ability to…