Client Trainer II; Ops

Company

Cox Automotive - USA

Customer Care Group

Client Trainer II

Individual Contributor

Can work remotely but need to live in the specified city, state, or region

Yes 100% of the time

Day

Compensation includes a base salary of $55,600.00 - $83,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Are you passionate about helping others succeed — and finding success in your own career?

Join Cox Automotive as a Client Trainer II and play a key part in transforming how our dealer clients do business. In this role, you’ll deliver impactful training that helps clients get the most out of our technology, all while building your own project management, technical and leadership skills.

This position requires nationwide, weekly overnight travel four days per week with one remote workday.

Here’s a sneak peek at the benefits you could experience as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans.

• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.

• Comprehensive healthcare, with multiple options for individuals and families.

• Generous 401(k) retirement plans with company match.

• Professional development and continuing education opportunities.

• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.

• Extra perks like pet insurance, employee discounts and much more.

Check out all our benefits.

You’ll work with dealership leaders to design and deliver training sessions tailored to their operations and goals. Whether you’re leading in-person or virtual sessions, your focus will be on helping clients adopt new technologies confidently and effectively. Here’s a snapshot of how you’ll make an impact:

• Complete training and certification in the Fixed Ops (Parts/Service) domain to deliver expert instruction on Cox Automotive’s Xtime and Dealer track products.

• Deliver engaging product training that drives product adoption and enhances dealership operations.

• Deliver on-site and virtual training to drive product adoption and business impact.

• Collaborate with dealership leaders to develop tailored training plans, assess software/hardware readiness and recommend solutions.

• Build and maintain deep product knowledge and stay current on automotive trends to deliver high-impact, relevant training and consulting.

• Troubleshoot client challenges and provide hands‑on support to ensure smooth product implementation.

• Foster strong business relationships through effective communication of training progress, project status and client needs.

• Participate in product enhancement reviews, group projects, stretch assignments and internal training initiatives.

• Partner with your manager and mentors to grow through regular feedback and coaching.

• This is a 100% nationwide travel role, with the benefit of a 4-day work week.

• Alexandria, VA

• Arlington, VA

• Atlanta, GA

• Boston, MA

• Chicago, IL

• Dallas, TX

• Detroit, MI

• Houston, TX

• Nashville, TN

• New York City, NY

• Reston, VA

• Washington, DC

You’re a driven, high-energy professional who loves to travel. Your enthusiasm is contagious, and you’re skilled at inspiring others. Here’s what sets you apart:

• A bachelor’s degree with 2 years of automotive or dealership experience; a master’s degree with up to 2 years of related experience; or 6 years of related automotive or dealership experience with no degree.

• At least one year of experience with Fixed Ops (Parts/Service) required.

• Outstanding verbal, written and presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement.

• Strong emotional intelligence and a people-first mindset.

• A proactive mindset with a willingness to learn and take on stretch opportunities.

• Comfort with…