Field Service Technician

About the Company

Join the Metron team today! Be part of a team that creates advanced technology solutions to transform water usage, conservation, and re-use. Our products and services impact public utilities, industrial sectors, residential areas, and commercial buildings. Partner with us to tackle global water challenges with ingenuity and dedication.

The Field Service Technician will play a critical role in our commitment to setting up our customers for success as they begin their journey with Metron. The Field Service Tech will be responsible for traveling to job sites to install equipment, troubleshoot problems as needed, and clean up the job after completion. We are looking for motivated individuals with a great attitude who are willing to learn and accept direction, have attention to detail and take attendance seriously.

The position will travel to customer sites to provide a variety of product support while contributing to customer satisfaction through improved system performance. High performing systems and happy customers will lead to good references and more sales orders. The field service group will serve both the utilities and real estate sales channels. Metron will supply excellent training and certification in OSHA Confined Space Program.

This role will be located in Dallas/Ft. Worth and travel required around that region.

• Install and maintain water meters, registers and monitoring equipment at Mobile Home Parks, Commercial buildings, Multi-Family properties and Schools in the Dallas/Ft. Worth area
• Travel to other surrounding cities and states to install and maintain equipment
• Provide customer service to explain our system, products, services and technology
• Update service requests with details of each job
• Maintain inventory of tools and equipment
• Diagnoses and troubleshoot issues in the field
• Analyze water usage data
• Onboard and supervise contract install crew

• Reliable transportation
• High School Diploma or equivalent
• Like to work outdoors
• Ability to work unsupervised
• Ability to lift 50 lbs.
• Problem solving and diagnostic skills
• Knowledge of trade specific tools for installations and correct use of equipment
• Strong written and verbal communication skills
• Tech savvy with basic computer Skills (Excel and Word)

- Working outside, potentially in inclement weather conditions. Travel in and out of state required. Reliable transportation required. The ability to lift at least 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Metron offers exciting opportunities for growth and development, where employees play a key role in driving revenue, building lasting customer partnerships, and accelerating company success. Metron offers a competitive compensation package with Medical, Dental, Vision plans, 401(k) with company contribution, and paid time off.

Metron is committed to fostering an inclusive environment where diversity, equity, and inclusion drive innovation. We embrace initiatives that promote employee well-being. We are proud to be an Equal Employment Opportunity and Affimative Action workplace, prohibiting discrimination and harassment of any kind.

Submit applications on Linked In. Applications will be reviewed on an ongoing basis.