Field Service Technician Level 1 - MHV Onsite

Field Service Technician Level 1 - MHV Onsite

Location:

-, TX, US, 75243

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.

We have an immediate direct‑hire opportunity for a Field Service Technician 1 onsite at a semiconductor customer facility in Richardson, Texas. The work schedule is M‑F 7:00 am‑4:00 pm.

The Field Service Technician 1 installs, inspects, troubleshoots, and maintains the company's vacuum pumps and equipment at a designated customer location. We are looking for highly motivated, autonomous, detail‑oriented people with customer service experience in dynamic environments.

• Perform field service preventive maintenance work and basic‑level mechanical field service repair
• Perform basic equipment troubleshooting, with assistance, as needed
• Perform equipment health check: check base pressure, pumping speed, and test other vital components to ensure optimal performance
• Assist with warranty evaluations and submit all warranty‑related service reports and documentation, as assigned
• Fulfill field service safety requirements including safety training, safety certifications and maintain safety equipment/tooling as instructed
• Relay customer issues, problems, and complaints to Service Manager and/or Technical Support Team; expediting critical issues as deemed necessary
• Accurate completion of all necessary documentation and reports for assigned field activities, utilizing approved programs and software, within the timeline set forth by management
• Communicate equipment status to tool owner or equipment engineer
• Assist with on‑site equipment startup and pump exchanges, as assigned
• Relay any customer request for pricing on parts, service support, or new equipment to service support staff
• Maintain good housekeeping of work area
• Conduct weekly walk throughs of all assigned pumps and abatement systems to ensure that the equipment is in good working condition

• 1-3 years of experience with basic mechanical equipment in an industrial or technical equipment field service‑related position:
  Preferred
• Mechanical aptitude:
  Required
• Electrical knowledge:
  Preferred
• Computer skills:
  Basic knowledge and use of a laptop, basic applications, Microsoft applications such as Office and Excel:
  Preferred
• High School Diploma/GED:
  Required
• Associate's Degree in Electronics:
  Preferred
• Certifications & Licenses:
  Must maintain a valid Driver's license that meets Busch insurance standards

• Detail and safety‑oriented
• The ability to handle dynamic working environments and escalated difficult situations to an experienced technician or supervisor
• Excellent oral and written English communication skills
• Ability to work well independently and with a team
• Good critical thinking and problem‑solving skills
• Capable of learning new information quickly

• Ability and willingness to pass a 9‑panel drug screen, 7‑year criminal history check
• Must pass respirator fit test (annual retesting required)
• Must be willing to maintain facial hair to a minimum for respirator fitment
• Must be willing and able to utilize all required PPE
• Travel requirement: up to 5%

• Constant reaching outward, lifting/carrying/pushing pulling up to 10lbs
• Frequent standing, walking, sitting, lifting/carrying/pushing pulling up to 50lbs
• Occasional climbing, squatting, kneeling, reaching above the shoulder, and lifting/carrying/pushing pulling up to 100lbs
• All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection.

Busch Vacuum Solutions offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401(k), PTO, and more!

Opportunity for growth and advancement via on‑the‑job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company. Busch values promoting from within!

Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. To accomplish this job successfully, an individual must perform each essential function satisfactorily with or without reasonable accommodation.