MedTech Field Service Technician - On-Call - National

Med Tech Field Service Technician – On‑Call – National Travel

Join IQVIA as a traveling on‑call Field Service Technician supporting automated medication dispensing systems across hospitals, pharmacies, and other clinical settings. This role requires national travel with 1‑3 week deployments and local/regional coverage within 1‑3 hours of home.

• Diagnose and repair field‑service equipment and document all service activities.
• Replace hardware parts, perform software updates and calibrations.
• Conduct bi‑annual or yearly preventive maintenance as required by customers.
• Assist in the installation and implementation of new devices at customer locations.
• Verify system checks and record data from product tests after installation and configuration.
• Maintain and restock parts and tools assigned by the customer.
• Respond to service tickets within the service level agreement (4‑24 hours).
• Available on‑call nights and weekends. Travel nationally for 1‑3 week periods or local support when travel is not required.

• Intermediate troubleshooting in electronics, mechanics, and electromechanical systems.
• Military technician, computer technician, or complex electronics technician experience preferred; automation equipment experience in healthcare a plus.
• A+ certification preferred.
• Strong communication skills and exceptional customer support.
• Active driver’s license and personal vehicle (travel time reimbursement).
• Physical ability to lift up to 70 lbs and perform pushing, pulling, stooping, bending.
• Must complete hospital vendor credentialing and vaccination requirements.
• Located within 30 minutes of a major airport.

This position is not eligible for medical benefits.

Required immunizations: MMR, Varicella, TB test, Tdap, HepB, Influenza, COVID‑19 primary series. Vaccine schedule may vary by facility; all requirements are enforced.

IQVIA is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.