Service Technician

Job Title: Service Technician

Location: San Antonio and Dallas, TX

Schedule: Monday – Friday 7:30AM – 4:30 PM

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

• Perform preventative maintenance on Ingersoll Rand compressed air equipment and interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co-workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including “hands‑on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increase customers’ awareness of how Ingersoll Rand products, services, and solutions such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Valid driver's license for a minimum of 12 months with no major or frequent traffic violations, including no DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions in the previous 3 years.
• Will be on‑call; not on‑call for the first 90 days. On‑call weeks may occur as often as every 4 weeks or greater, determined by the hiring manager.
• Position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling; employees regularly lift or move weight within safe limits.
• High School Diploma or equivalent required.

• Read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office and other basic computer usage; working proficiency with handheld computers (Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost‑efficient manner.

• 2+ years of industrial air compressor maintenance & knowledge.
• Degree program in Electrical/Electronic Technology or HVAC with basic knowledge of AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC electricity, controls, refrigeration systems, and/or refrigerant certification or EPA Certification.
• Veterans/Active‑Duty Military are encouraged to apply.

• Service Technicians will travel daily in a 3‑hour radius within our service area.
• Occasional travel for training: 1‑2 times per year for one week at a time.
• A company vehicle and fuel card will be provided.

At Ingersoll Rand, we embrace a culture of personal ownership—taking responsibility for our company, our communities, and our environment, as well as our individual health and well‑being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that…