Service Technician III: Master CFESA

Description

At Whaley, we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including:

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability | Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Summary

The Service Technician III provides service and repair of commercial cooking equipment. The Tech III holds three of four CFESA certifications and is trained in at least two skill sets. They maintain productivity, demonstrate leadership, mentor, train, and lead other team members.

Description

• Operate with a 'Safety First' mindset
• Troubleshoot and repair gas, electric, water, refrigeration, and steam-powered commercial kitchen and HVAC equipment
• Utilize tablet to document tasks (parts order, work order, timesheet) promptly
• Communicate professionally with customers regarding repairs and status
• Use proper tools for repair, including hand tools and power tools
• Monitor truck stock to ensure required parts are available
• Maintain service vehicle, tools, and uniforms per Heritage standards
• Participate in on-call rotation, including weekends and holidays
• Obtain correct part numbers through branch parts personnel
• Collect payment on COD jobs
• Contribute to branch targets for response time and first-time fix rates
• Engage in training to enhance skills and knowledge
• Perform other duties as required

Required Education | Experience

• Must be at least 18 years old
• Satisfactory background check and drug screening required
• 5 years of applicable experience
• Valid driver’s license with a driving record meeting safety standards
• Possess three of four CFESA certifications: electrical, gas, refrigeration, steam

Skills and Abilities

• Ability to work independently
• Strong diagnostic and troubleshooting skills
• High attention to detail
• Excellent communication and interpersonal skills
• Safe driving record

Work Environment

• Lift/move up to fifty pounds regularly; up to 100 pounds with assistance
• Frequent bending, twisting, kneeling, climbing ladders
• Extensive travel to work sites
• Exposure to electrical, steam, and high-heat environments requiring safety precautions
• Occasional to frequent exertion in high/low temperatures (e.g., kitchens, rooftops, outdoors)

Find your next favorite work home! Visit the Whaley career site and grow with us:

Whaley Food service is an equal opportunity employer, committed to diversity and inclusion.