Client Partner

At Impetus, we go beyond technology implementation—we transform global enterprises with data, cloud, and analytics solutions. Headquartered in Los Gatos, CA, our team of passionate professionals care about innovating for the customer and collaborating to build an Intelligent Enterprise.

As a Client Partner, your charter will be to lead the growth of one or more strategic accounts of Impetus. We are looking for somebody with at least 5-10 years of experience in account management and with a consistent track record of growing their portfolio of business.

• Relationship Builder: A passionate networker who loves to build relationships with the customer and evolve them into trusted partnerships.
• Industry & Domain Expertise: A fair understanding of the cloud ecosystem is sufficient. The candidate must have a good understanding of analytics needs within the BFSI & Healthcare sector with hands-on experience in relevant industry domain.
• Hunt to Farm:
  You will have to be a patient and diligent farmer while being an aggressive hunter to be able to grow your account. Understand the core of Customer-centric value creation, long-term vs. Short-term decisions, and Strong ability to navigate complex environments and drive business success.
• Proximity & Adaptability:
  Willingness to be geographically close to key customer decision-makers, be able to walk customer hallways, and be available to our customers when they think of us.
• Commitment to Success:
  Creating success as a two-way street for Customer and Impetus.

• Work with the VP of Account Management to develop and implement a strategic account plan and drive growth of at least 20% within the assigned account(s), ensuring revenue and gross margin targets are met or exceeded.
• Serve as the lead point of contact for all matters related to assigned customers, serving as a trusted advisor.
• Lead and/or help develop industry-specific best practices to cater to other Impetus customers in the same vertical.

• Leverage executive-level relationships to strengthen the company’s presence and strategically utilize team resources for impactful client engagement.
• Present Impetus' capabilities, offerings, and solutions within the account(s) to expand its footprint.

• Support and facilitate delivery teams to ensure client success and satisfaction.
• Work closely with client teams, pre-sales engineering, and delivery teams to build winning sales proposals and establish strong client relationships.

• Create, leverage, and manage ABM plans for organic growth and brand visibility in your assigned accounts.
• Leverage the ecosystem of cloud and data partners to find new opportunities for growth.
• Present overall Impetus story comprising of capabilities, offerings and solutions within the account(s) to expand Impetus footprint.
• Represent the customer's needs and interests within Impetus.
• Foster a positive team culture by building enthusiasm, collaboration, and support within and outside the organization.
• Conduct quarterly reviews with Client and Impetus leadership
• Ensure timely follow-up on Accounts Receivable.