Sr. Director​/AVP of Sales

The Sr. Director / AVP of Sales at Guide Star Eldercare (GSE) is the driver of the region’s business development activity and success. Reach monthly goals established by company leadership. Will stay informed with industry/competitor changes and gain expertise in GSE services. Must have demonstrated success in consultative sales and client relationship development with a high attention to detail regarding communication, presentations and territory management and tracking.

Proven experience in developing growth/sales plans. Ability to think strategically and understand clients’ needs and effectively close contracts. Must be driven, high energy, and have a passion for GSE mission.

• Work as reasonably scheduled by GSE.
• Prepare monthly and as needed reports with data regarding sales metrics and mission-related objectives.
• Develop plans and strategies for developing business and achieving company sales goals.
• Create a culture of success and ongoing business and goal achievement.
• Manage customer expectations and contribute to a high level of customer satisfaction.
• Perform sales processes that drive and meet desired sales outcomes and identify improvements where and when required.
• Provide detailed and accurate sales forecasting.
• Compile information and data related to customer and prospect interactions.
• Monitor customer, market, and competitor activity and provide feedback to company leadership team and other company functions.
• Manage key customer relationships and participate in closing strategic opportunities.
• Travel for in‑person meetings with customers and partners to develop key partnerships; travel by car will be required weekly, with overnight stays possibly 0‑10% of the time.
• Must have reliable transportation. (Fleet car will be provided after 90 days)
• Services provided by the Regional Director of Sales shall be performed in the field.

• Bachelor’s degree required.
• 7+ years of experience (required/preferred).
• Healthcare industry experience required, long‑term care and/or behavioral health preferred.
• Successful, proven sales experience and results:
• Develop and implement annual and quarterly strategic sales plan for region to meet established goals.
• Build and grow a sales channel as well as build and manage a territory.
• Monitor and evaluate progress against goals and sales plan, aligning and changing behavior with performance expectations.
• Conduct regularly scheduled meetings/presentations to target accounts.
• Close multiple sales/contracts to meet requirements by managing relationships and closing strategic opportunities at both facility and corporate level.
• Utilize a sales reports/CRM to manage targets, sales tasks, pipeline, and closing data.
• Provide status reports with market and customer feedback to Supervisor and Executive team.
• Demonstrated ability in all aspects of business development including lead generation, prospect management, excellent presentation skills, goal‑oriented, persuasive, closing acumen, and collaboration.
• Able to pass background testing, including motor vehicle record review and drug screening.
• Valid driver’s license.
• Active auto insurance policy.
• Eligible for corporate car upon 90‑day evaluation based on performance.

All Guide Star employees must be vaccinated against COVID‑19 and flu. Guide Star follows all applicable laws; contact humanres for more information.

Guide Star Eldercare is the national leader in neurobehavioral long‑term care services, providing expert neuropsychiatric and dementia care services to nursing homes and memory care facilities. Guide Star Eldercare’s mission is to enhance the quality of life for patients by easing their suffering while actively promoting their safety, functionality, and dignity.

We believe in bringing the highest level of clinical care to the long‑term care population. Guide Star is led by CEO and Founder Dr. Steven L. Posar, alongside our clinical team of expert physicians, psychiatrists, gerontologists, neurologists, and psychologists, who work with our clinical staff to find the best possible outcomes for our shared patients. Our neurologically based model ensures proper diagnosis and treatment, which…