MRO & Retail Field Sales Mgr, South

MRO & Retail Field Sales Mgr, South Central Job

Join to apply for the MRO & Retail Field Sales Mgr, South Central Job role at Armstrong World Industries.

Location: Dallas, Texas
Employment Status: Full-Time
Travel: >50%
Relocation: No

Estimated Base Salary: $75,000 to $115,000 per year. Individual pay is based on location, skills and expertise, experience and other relevant factors.

What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

Alongside a competitive remuneration package, you will receive:

• A benefits package including medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and more.
• Personal development opportunities to grow your career with us based on your strengths and interests.
• A working culture that balances individual achievement with teamwork and collaboration.

Responsibilities

Reporting to the MRO National Sales Manager, the Regional Sales Specialist is responsible for delivering results by driving growth through strategic collaboration with Grainger’s sales teams in the south-central region (TX, KS, OK, MO, AR, LA, MS, AL). The primary responsibility includes execution of Armstrong’s sales strategy by building strong, trust-based relationships with Sales Leadership and Account Managers, conducting on-site assessments, presenting Armstrong’s value in district meetings and attending customer meetings both in person and virtually.

• Drive Growth Through Partnership:
  Align on shared goals and execute joint business plans that drive revenue, margin, and market share.
• Serve as a category expert and trusted advisor, delivering impactful product training, sales enablement tools, and technical support to help Grainger teams confidently position Armstrong solutions.
• Deliver Customer-Centric Solutions:
  Collaborate to identify and close new business opportunities, by uncovering customer needs and delivering tailored ceiling replacement and upgrade solutions.
• Execute with Excellence:
  Own territory performance and deliver results aligned with Armstrong’s KPIs—product promotions, pricing, gross margin, and market share—while managing expenses within policy.
• Leverage Data to Drive Action:
  Use data, Salesforce insights, and internal reporting to identify trends, optimize performance, and uncover new opportunities.
• Create Demand at the Facility Level: Partner with Account Managers to conduct facility assessments, identify ceiling replacement needs, and develop compelling findings reports that drive pull-through demand.
• Promote Accountability and Follow-Through:
  Implement structured follow-up strategies to ensure execution of recommended upgrades and track progress toward sales goals.
• Champion the Customer
  
  Experience:
  
  Understand the unique challenges of each facility and deliver solutions that improve aesthetics, acoustics, and performance—enhancing the environments where people work, heal, and learn.

What Will Make You Successful

• Deep understanding of MRO industry dynamics and facility maintenance needs
• Strong leadership, communication, and relationship-building skills
• or other CRM tool experience
• Effective communication skills:
  • Daily phone use with internal and external contacts
  • Daily email formatting, writing, and use with internal and external contacts
  • Daily in-person interactions

Qualifications

• High School diploma or equivalent; college degree preferred.
• 3-5 years’ Outside Sales Experience – preferred.
• 5+ years’ Customer facing role – preferred.
• 3-5 years’ experience in MRO/Distribution industry with an industry-leading organization – preferred.

Company Overview

Armstrong World Industries (AWI) is an Americas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America.

Our Commitment to Diversity and Inclusion

Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

If you need assistance or an accommodation due to a disability, please contact us by email at the provided contact information.