Account Manager

About Teads

Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally.

The company is headquartered in New York, with a global team of nearly 1,800 people in 30+ countries.

At Teads, we’re looking for a dynamic and client-focused Account Manager to join our team. This role will support our Sales organization by managing post-sale execution, building strong client relationships, and ensuring campaign success across our platform. If you’re passionate about digital media, strategic thinking, and delivering exceptional service, we’d love to meet you.

• Providing RFP (Request for Proposals) strategy to execute and ensuring storytelling is consistent across all departments, including creation of client presentations, media plans, and forecasting.
• Ensuring new products are introduced strategically and in line with commercial/operational guidelines.
• Leading kick off calls for upcoming campaign launches with client/agency stakeholders.
• Assist in onboarding of customers to our self-service buying platform.
• Work closely with Sales on pre-sale client needs & communication.
• Be the lead point of contact for all client communication post-sale.
• Lead preparation for campaign activation through clear and concise communication efforts with clients.
• Oversee post-sale process, including but not limited to: campaign set-up, pacing and delivery, incremental revenue generation and post campaign analysis.
• Effectively work with our Associate CX team for screenshots, tagging needs, reporting requests, avails pulls, site list requests & other tasks.
• Analyze performance data to highlight key trends.
• Plan and execute multiple incremental revenue prospecting plans each quarter in collaboration with Sales.
• Help internal staff development through consistent and thorough knowledge sharing exercises.

• A minimum of 2-3 years of relevant work experience at a digital media agency, publisher, SSP, DSP or AdTech company.
• Has some understanding of the intricacies of tactical systems and processes (e.g., third party ad servers, verification vendor platforms, DSPs, Salesforce, etc.).
• Bachelor’s Degree, Associate Degree or equivalent work experience preferred.
• Has a proven track record of exceptional time management – effectively plans long-term and big picture projects, while maintaining day-to-day effectiveness.
• Continually promotes and achieves high standards of quality at work, applies attention to detail to execution and constantly looks for problems to solve and ways to improve.
• Has a track-record of meeting (or surpassing) ambitious goals in a fast-paced, competitive environment over a sustained period of time.
• Demonstrates comfort engaging with strategic clients, is an avid problem solver, proactive and a creative thinker.
• Cultivates and maintains strong, productive relationships with a range of internal and external stakeholders.
• Possesses exceptional written and verbal communication skills.
• Takes a collaborative approach to their work; understands the limitations of their own perspective and works hard to understand the interests/perspectives of others.
• Team player.
• You connect with our values:
• Relentless Customer Focus:
  You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
• Act Today, Not Tomorrow:
  You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
• Obsess About Outcomes:
  You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
• Evolve Through Change:
  You’re adaptable, curious, and see change…