Account Manager

Nagase America LLC is a global leader in innovative products and solutions through expertise in chemicals, plastics, electronics, automotive and life sciences. Founded 1832, NAGASE Group now has 114 group companies, spanning over 32 countries, with more than 7,000 team members worldwide. By bringing together good science with great people our customized solutions shape the future of our ever‑changing world.

• Competitive compensation and benefits packages.
• Generous paid time off and holidays.
• Retirement savings plans with company match.
• Opportunities for career growth and professional development.

Be part of a team that values innovation, collaboration, and customer success. Apply today to contribute to our mission of delivering exceptional solutions across industries!

At Nagase America, our Account Managers are trusted advisors, growth drivers, and strategic partners to our customers. This role offers the opportunity to own a meaningful territory, build long‑term customer relationships, and directly impact revenue and profitability across a diverse chemical portfolio. If you thrive in consultative selling, enjoy solving complex customer challenges, and want to grow your career in a globally respected organization, this role is for you.

• Own and grow a portfolio of core customer accounts with varying sizes, industries, and technical needs.
• Meet or exceed annual territory sales and profitability goals through strategic account planning and execution.
• Identify and capture high‑margin growth opportunities by expanding share of wallet and introducing new solutions.
• Proactively monitor sales and margin performance, analyze variances, and implement corrective actions.
• Effectively manage pricing strategies, including price increases, commercial recommendations, and negotiations.
• Coordinate, negotiate, and close proposals while managing RFQs and customer inquiries.

• Develop a deep understanding of customer needs, processes, and business goals to deliver tailored solutions.
• Build and maintain strong, long‑term relationships with key stakeholders across customer organizations.
• Serve as the primary point of contact for orders, samples, technical inquiries, literature, and pricing.
• Provide timely, proactive communication and follow‑through to ensure exceptional customer satisfaction and retention.
• Identify opportunities to reduce excess or obsolete inventory through strategic collaboration.

• Continuously research markets, industries, and competitive landscapes within your territory.
• Develop and execute targeted strategies to win new customers and displace competitors.
• Build and manage a robust sales pipeline using CRM tools to ensure consistent execution and closure.
• Conduct market studies to validate demand for new products and emerging opportunities.

• Partner closely with operations, product management, finance, and marketing to deliver seamless solutions.
• Communicate customer feedback, trends, and recurring issues to drive continuous improvement.
• Collaborate with management and outside sales teams on key accounts and strategic opportunities.
• Share competitive intelligence, pricing insights, and market trends with internal stakeholders.
• Participate in customer complaint resolution and non‑conformance processes as needed.

• Maintain accurate and detailed account records and customer data in CRM systems.
• Report on monthly performance, pipeline activity, and corrective action plans.
• Achieve defined sales activity metrics, including calls, leads, and opportunities.
• Participate in supplier training, joint sales calls, and industry events to stay ahead of market trends.

• Bachelor’s degree required.
• Minimum of 6 years of experience in B2B customer service, inside sales, and/or outside sales—preferably in chemicals or chemical distribution.
• Proven success driving revenue growth, expanding accounts, and developing new customers.
• Strong consultative selling, negotiation, and executive‑level communication skills.
• Analytical mindset with experience in forecasting, planning, and CRM tools.
• Ability to thrive in a fast‑paced, matrixed organization and collaborate cross‑functionally.
• Excellent problem‑solving, time‑management, and decision‑making skills.
• Self‑motivated, independent, and comfortable working in a remote or hybrid environment. Full‑time remote role in Texas preferably in the Dallas or Houston areas.