Manager, Revenue Operations Scaled Services, Enablement and Support

Position Summary

Walmart Business is dedicated to helping commercial organizations save time, money, and hassle so they can focus on growing their business. We combine Walmart’s Every Day Low Prices, broad assortment, omnichannel capabilities, and nationwide presence with tailored experiences designed for business buyers.

Sales Engagement Campaign Ownership

• Own the full lifecycle of sales engagement campaigns, from intake and strategy through execution, optimization, and performance reporting.
• Build, launch, and manage cadences within sales engagement platforms including Salesloft, Gong, and Sales Engage (formerly HVS).
• Partner with Sales leaders, team leads, and cross-functional stakeholders to assess campaign needs across use cases such as cold outreach, pipeline acceleration, nurture, upsell/cross-sell, and product feature adoption.
• Translate business objectives into well-structured sales cadences, including channel mix, timing, sequencing, and success criteria.
• Manage multiple concurrent campaigns with varying audiences, goals, and levels of complexity.

Messaging, Content, & Talk Track Development

• Collaborate with Marketing and Communications partners to develop compelling, on-brand email messaging aligned to value propositions and customer pain points.
• Develop and refine seller talk tracks, call scripts, voicemail drops, and objection handling guidance to support campaign goals.
• Ensure messaging consistency across channels while tailoring content to segment, persona, and funnel stage.
• Maintain version control and documentation for all cadence assets to support reuse and scalability.

Enablement & Training

• Lead live and recorded training sessions to launch new cadences, ensuring sellers understand campaign goals, messaging intent, and execution expectations.
• Partner with Sales Enablement to reinforce best practices for engagement execution and adoption.
• Serve as a subject‑matter expert for sales engagement strategy and platform usage, supporting ongoing seller effectiveness.

Performance Management & Optimization

• Define and monitor KPIs for each cadence, including open rates, reply rates, connect rates, conversion to meetings, pipeline created, and downstream revenue impact.
• Partner with analytics teams to analyze campaign performance and tie engagement activity to business outcomes.
• Continuously optimize campaigns through A/B testing of subject lines, messaging, sequencing, and channel mix.
• Identify trends and insights to inform future campaign strategy and improve overall engagement effectiveness.

• Bachelor’s degree or equivalent practical experience.
• 4–7 years of experience in Sales Engagement, Revenue Operations, Sales Operations, Enablement, or a related GTM role in a B2B environment.
• Proven experience owning and executing end-to-end sales engagement campaigns.
• Hands‑on expertise with sales engagement platforms, including Salesloft, Gong, and Sales Engage (formerly HVS).
• Strong understanding of outbound and inbound sales motions, pipeline generation, and buyer engagement strategies.
• Experience developing seller-facing messaging, talk tracks, and campaign assets.
• Strong analytical skills with the ability to interpret engagement metrics and translate results into actionable recommendations.
• Excellent communication skills with experience presenting to senior and executive‑level stakeholders.

• 3+ years’ experience in account management, customer-facing role, or digital media.
• Master’s degree in business, marketing, communication, digital media/advertising, or related field.
• Experience with CRM systems.

The annual salary range for this position is $80,000.00 – $. Additional compensation includes annual or quarterly performance bonuses and, for certain positions, stock options.

• Health benefits:
  
  medical, vision, and dental coverage.
• Financial benefits:
  
  401(k), stock purchase plan, and company‑paid life insurance.
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Additional benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and Live Better U education program.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.