Commercial Sales Manager

Identify, target, and actively pursue net-new logo opportunities within a defined territory or vertical using strategic outbound methods and data-driven prospecting

Manage and grow a portfolio of existing customers, uncovering expansion opportunities and ensuring high levels of satisfaction and retention

Lead the end-to-end sales process for both new and existing clients, from initial outreach and discovery to proposal, negotiation, and close

Build and execute customized territory and account plans to penetrate high-value targets, expand existing relationships, and align Digital Realty’s solutions with each client’s business needs

Collaborate with internal cross-functional teams—Sales Engineering, Commercial Management, Customer Success, and Sales Operations—to accelerate sales cycles, resolve client issues, and deliver a cohesive experience

Engage and co-sell with key partners and strategic alliances to expand reach and unlock new customer opportunities, while also leveraging partnerships to benefit existing clients

Manage inbound interest from Marketing and Partner teams and convert qualified leads from both new prospects and current customers into actionable sales conversations

Deliver a strong and compelling value proposition tailored to the technical and business goals of both prospective and existing customers

Track and manage all pipeline and account activity in Salesforce (SFDC), maintaining accurate records and ensuring visibility into opportunity status, client health, and forecast accuracy (Clari)

Maintain deep understanding of the competitive landscape and market trends to inform outreach, account management, and positioning strategies

Consistently meet or exceed monthly and quarterly revenue targets by maintaining a healthy, well-qualified pipeline and driving growth within your existing customer base

3-5+ years of experience in sales roles involving both acquisition and account management, ideally within data center, telecom, IT infrastructure, or related technology environments

Proven track record of successfully sourcing, engaging, and closing net-new business opportunities, as well as growing and retaining existing accounts

Demonstrated ability to collaborate with strategic partners, such as alliances, resellers, and cloud providers, to drive co-selling motions and expand market penetration for both new and current customers

Excellent outbound prospecting, cold-calling, and relationship-building skills, with a comfort level in engaging senior-level decision makers across IT and business functions

Strong solution selling capabilities and a consultative sales mindset, applicable to both new prospects and existing clients

Skilled at managing complex sales cycles, multi-stakeholder buying processes, and ongoing account management activities

Highly self-motivated, goal-oriented, and capable of working independently in a fast-paced, quota-driven environment

Proficient in Salesforce and committed to data accuracy, activity tracking, and pipeline hygiene

Strong communication and presentation skills, with the ability to tailor messaging to a variety of technical and executive audiences

Strategic thinker with the ability to plan, prioritize, and execute against both short-term targets and long-term territory and account goals

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. Platform

DIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

Our Sales team is at the sharp end of our business, securing new customers from network and cloud service providers through to all kinds of major global and regional enterprises and local businesses. We help identify the objectives of our customers and…