Gear Specialist

Description

At Lonestar Lighting & Technology, our passion to MAKE IT HAPPEN drives everything we do. We are a dynamic and rapidly growing organization in the field of electrical distribution, seeking an experienced and motivated Gear Specialist to provide technical expertise to our partners, vendors, and customers. This role is critical to delivering exceptional service and tailored solutions for our clients.

• Stay current on product capabilities, features, benefits, market conditions, warranties, and services.
• Assist customers with orders, quotes, and product inquiries, efficiently resolving any issues.
• Partner with sales and internal teams to provide technical guidance on electrical components and switch gear systems, ensuring the best solutions for projects.
• Collaborate with manufacturers to develop and implement tailored solutions for clients.
• Proactively follow up on customer orders, challenges, and evolving needs.
• Qualify opportunities based on market conditions and technical requirements.
• Accurately process orders and quotations to streamline workflows.
• Maintain project files and manage select customer accounts as needed.
• Assist in troubleshooting and resolving technical issues related to switch gear.
• Monitor industry trends and advancements in switch gear technology to enhance solutions.
• Other responsibilities as assigned by management.

• 2-3 years of experience quoting complex switch gear packages for an electrical distributor, switch gear manufacturer, or panel shop.
• Minimum of 5 years of experience in the commercial/industrial switch gear field, preferably with a switch gear manufacturer.
• Strong mechanical aptitude and technical understanding of switch gear products and applications.
• Ability to read and interpret technical drawings and schematics.
• Excellent problem-solving, organizational, and communication skills.
• Proficiency in Microsoft Office; experience with Epicor Eclipse is a plus.
• High school diploma or GED required.

• Ability to lift and move up to 40 lbs.
• Regularly work around moving mechanical parts and in warehouse environments with variable climate conditions, including heat and humidity.
• Tolerance for noise levels that may be loud at times.
• Must demonstrate stamina, coordination, and manual dexterity for physical tasks.

• Medical, dental, life, and vision insurance.
• 401(k) Retirement Plan with company match.
• Paid Time Off.
• Holiday Pay.

This job description outlines general responsibilities and requirements. Additional duties may be assigned to meet the needs of the business. At Lonestar Electric Supply, we MAKE IT HAPPEN by empowering our team to deliver excellence every day.