Part Time Guest Service Associate

We are seeking a dedicated and friendly Guest Service Associate to join our team. In this role, you will be the first point of contact for our guests, ensuring they have a welcoming and pleasant experience at the museum. The ideal candidate has excellent communication skills, a passion for guest services, and the ability to handle various tasks in a fast-paced environment.

• Provide friendly and informative service to all museum visitors, addressing questions about exhibits, programs, and policies.
• Create a positive and welcoming atmosphere by supporting the guest services team, answering inquiries, and fulfilling visitors' needs.
• Collaborate with various departments to enhance visitor engagement and support museum programming.

• Assist with maintaining inventory and ensuring the store is organized and visually appealing.
• Process admissions, memberships, program registrations, and retail sales through the museum’s Point-of-Sale (POS) system.
• Keep the store stocked, price items, and arrange displays to ensure an inviting environment.
• Maintain cleanliness and efficient service.
• Assist with children’s birthday parties, including setting up, counting, payment, and creating a memorable experience for guests as needed.

• Aid in maintaining the cleanliness and organization of public spaces, including exhibits, children’s areas, and party spaces.
• Assist with general facility upkeep, ensuring a tidy and welcoming environment for visitors.

• High school diploma or equivalent required; some college coursework in hospitality, retail, or a related field preferred.
• 1-2 years of experience in Hospitality or retail operations preferred.
• Strong communication, interpersonal, and customer service skills.
• Proficiency in using a POS system and basic computer skills (Microsoft Office).
• Flexibility to handle various tasks and multitask effectively.
• Must be able to lift and move up to 50 pounds.
• Bilingual skills are a plus.

• Typical
  
  Hours:
  
  Monday-Friday 10:00 a.m. – 2:00 PM / Weekend work will vary
• Approximately 12-20 hours per week, with weekend and holiday availability required.

To apply, please send your resume and cover letter to  No Phone Calls Please.