Retail Store Manager

About FASHIONPHILE

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen!

We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

The Store Manager is responsible for overseeing all aspects of store operations, driving sales, ensuring exceptional customer service, and leading a high-performing team. This role balances business objectives with people leadership, ensuring compliance with company standards while fostering a positive, customer-focused culture.

• Recruiting, hiring, training, and developing top talent
• Driving sales performance and achieving or exceeding store goals and KPIs
• Providing regular coaching, performance feedback, and career development opportunities
• Ensuring exceptional customer service standards are consistently met
• Monitoring customer feedback and implementing improvements to enhance client experience
• Leading by example in building strong client relationships and creating a loyal customer base
• Ensuring compliance with company policies, operational standards, and legal requirements
• Creating weekly schedules and managing labor hours effectively
• Fostering a culture of accountability, collaboration, and recognition

• 5+ years of retail experience, with at least 3 years in a supervisor leadership role
• Proven ability to achieve sales goals and manage team goals
• Strong leadership, team development, and interpersonal skills
• Excellent organizational, time management, and problem-solving abilities
• Ability to work in a fast-paced environment with multiple priorities
• Tech savvy with the ability to work with multiple tech devices, google drive and apple products
• Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays

• Medical, Dental and Vision Coverage
• FSA options for Medical, Dependent Care & Commuter Benefits
• Paid Time off, Paid Sick Time, and Paid Holidays
• 401(k) with generous match program
• Free Life Insurance and AD&D
• Long-Term Disability Insurance
• Employee Discount

FASHIONPHILE reasonably expects the range to be $60,000 - $70,000 plus monthly and quarterly bonuses for store performance. Offered compensation will vary based on (a) location; (b) individual candidate qualifications; and (c) individual candidate experience. This post may be updated as new market data becomes available and is accurate as of the date of this posting. FASHIONPHILE reserves the right to modify this information at any time, subject to applicable law.