Seasonal Merchandise Assistant
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Merchandising, Retail Support
Part-Time | Dallas Mavericks Merchandise Department
Job OverviewThe Dallas Mavericks are looking for qualified applicants to experience a professional work environment by assisting with the Merchandise Team’s special events and seasonal projects. This includes helping with popup stores/events, inventory and warehouse organization, merchandising efforts, photoshoots, customer service, and other special projects across the DFW metroplex.
Essential Job FunctionsThe Seasonal Merchandise Assistant will assist with a wide range of responsibilities, including but not limited to:
- Day-to-Day Operations:
- Assist with general merchandise department requests and daily tasks including both buying and website related tasks.
- Help withpolybaggingclothing, folding, steaming, hanging, and counting inventory.
- Assist with special arena, website, warehouse, photoshoot, and other retail operations.
- Help with travel to various warehouses and retail locations for special projects.
- Event & Pop-Up Support:
- Assist with the set-up and breakdown of events
- Plaza Launch Parties– Assist with event preparation, merchandise setup, and day-of execution.
- Additional Popsup/ Playoff Pop-Ups – Help with the setup and execution of all playoff-related retail activations.
- Order Fulfillment & Warehouse Operations
- Assist with order packing in collaboration with the third-partylogisticsteam to ensuretimelyfulfillment.
- Help with conducting physical inventory counts (2000+ units) to verify accuracy of incoming and outgoing merchandise.
- Photoshoot Support
- Assist with steaming apparel to ensure garments are camera-ready and wrinkle-free
- Multiple Photoshoots throughout the season: 250+ samples each
- Help with hanging product samples tomaintainvisual consistency and workflow efficiency.
- Assist with on-site logistics, timing, and troubleshooting during shoots to ensure smooth execution.
- Customer Service
- Customerserviceassistanceneeded during peak season times
- Assistthe Customer Service Representative by providing responsive support during high-traffic retail periods (e.g.product launches, playoff campaigns, playertradesand drafts).
- Help with answeringticketswithin
24 hour response policy - Assist with manually entering dropship jersey orders into Excel and organizing invoice PDFs.
- Assist with reviewing unfulfilled orders to document reasons for non-fulfillment.
- Systems & Inventory Management
- Assist with managing product and inventory systems:
- Arena POS / Inventory System
- Help with entering andmaintainingproduct data for 150+ items.
- Assist with generating purchase orders to support vendor procurement.
- Web POS / Inventory System
- Help with uploading and categorizing
200+new itemsfor e-commerce and retail tracking.
- Assist with creating andmaintainingmerchandising books for internal use and vendor presentations.
- Help with organizing and managing the sample closet:
- Logging samples by vendor, date received, category, and internal approval dates.
- Assist with preparing 50+ detailed buy sheets for seasonal assortment planning:
- Help with setting up buy sheets, inserting images, vendor codes, categories, and price points.
- Help with uploading item numbers intoarenaand web systems.
- Must have strong organization and prioritization skills.
- Passion for sports, merchandising, retail, and warehouse operations.
- Ability to multi-task andassistwith multiple projects in a fast-paced, team environment.
- Ability to take initiative andhelp with identifying areas of improvement or support.
- Proficiency in Microsoft Office and Outlook toassistwith digital tasks.
- Strong interpersonal skills to help with team collaboration and vendor/customer communication.
- Ability to remain calm and customer-focused under pressure.
- Detail-oriented, resourceful, anda proactive team player.
- Ability to assist with physically demanding tasks andlift upto 40 lbs.
- Availability to help with seasonal shifts, including nights, weekends, and holidays depending on event schedules.
- Ability toassistwith tasks at multiple locations within the DFW metroplex (reliable transportation required).
Part-Time | Seasonal
Equal Opportunity EmployerThe Dallas Mavericks provide equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind. We welcome diversity and strive for an inclusive work environment regardless of race, color, religion, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by law.
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