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Front End Manager - Joe V's Smart Shop - Dallas, TX

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: H-E-B
Full Time position
Listed on 2025-12-27
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager, Operations Manager
Job Description & How to Apply Below
Position: Front End Manager - Joe V's Smart Shop - Dallas, TX & Surrounding Areas

Front End Manager - Joe V's Smart Shop - Dallas, TX & Surrounding Areas

Join to apply for the Front End Manager - Joe V's Smart Shop - Dallas, TX & Surrounding Areas role at H-E-B.

Job Description Summary

Joe V's Smart Shop is a division of H-E-B, the largest independent food retailer in Texas. Joe V's operates stores throughout Houston, Texas, offering big savings and creating possibilities for our customers and partners to live a more enriched life by providing the lowest prices and highest wages. If you enjoy working in a fast‑paced, process‑oriented environment, join our team and combine your exceptional leadership skills with our promise to offer the lowest prices at the highest value.

Responsibilities
  • Use independent judgment in making employment‑related and business decisions, including product and department related strategies, hiring, promoting, disciplining, and resolving partner‑related matters.
  • Manage people, staffing, and training for the area of focus.
  • Review and analyze financial and performance reports, identifying and following up on opportunities and issues.
  • Manage Operational Review Team (ORT) related audits and findings.
  • Conduct detailed store and/or department walks.
  • Maintain work instructions for the area of focus.
  • Monitor and report on inventory estimates and Direct Store Delivery (DSD) accounting.
  • Utilize ownership mentality in your department and the total store.
  • Create weekly schedules to meet business needs.
  • Operate in a cross‑functional environment.
  • Ensure proper order and inventory levels within your department.
  • Order product and perform quality control.
  • Participate in the store leadership team to ensure coordination, integration, and alignment of total store plans.
  • Support Leadership and Department teams with a total store mindset.
Sales / Strategy
  • Manage operations in the area of focus; monitor craftsmanship, shrink, safety, and quality assurance.
  • Create actionable plans and follow up on “What Ifs.”
  • Serve as the Brand Promise Champion.
Customer Service
  • Focus on partner and customer relationships, collaboration, communication, and education.
  • Model and cultivate superior customer service across store departments.
  • Identify and develop future talent.
  • Promote active engagement with the community.
Inventory Flow
  • Manage and be responsible for center store inventory workflow, including receiving and shelf edge.
  • Assist in weekly execution of center store merchandiser planner.
  • Organize and plan using the daily forecast in relation to inventory workflow.
  • Lead the inventory flow team to maximize productivity and efficiencies.
Front End Operations
  • Manage and be responsible for overall front‑end operations.
  • Ensure customer service with efficient throughput.
  • Ensure all front‑end operating procedures are followed.
  • Manage a large team efficiently.
Meat Market Operations
  • Manage and be responsible for overall meat market operations.
  • Ensure food safety compliance and partner safety requirements are followed.
  • Have strong knowledge of meat‑cutting equipment, specialty meat items, and meat cooking techniques.
Produce / Bakery Operations
  • Manage and be responsible for overall produce and bakery operations.
  • Plan and execute production plans and merchandising programs to drive sales.
  • Ensure food safety compliance and partner safety requirements are followed.
Floor (Total Store) Responsibilities
  • Ensure proper store close, evening replenishment, and appropriate store conditions are maintained.
  • Accountable for proper level, organization, and purchasing of all supplies for the total store.
  • Accountable for all safety programs and regulations.
  • Accountable for sanitation and pest control programs.
  • Manage and be responsible for the Store Recovery Team.
Qualifications
  • Completion of H‑E‑B's or JVSS's Management Training Program.
  • Operational/retail management experience.
  • Leadership experience in a complex environment with multiple direct reports.
  • Thorough understanding of retail accounting.
  • Experience in ordering, inventory maintenance, and shrink control.
  • Leadership skills: people leadership, ownership mentality, strategic planning, and adaptability.
  • Interpersonal skills.
  • Ability to work a flexible schedule, including night shifts.
Training Requirement
  • Successful completion of JVSS or H‑E‑B School of Retail Management (SORM).
Physical Requirements

Physical requirements include lifting moderate to heavy loads, bending, pushing/pulling, kneeling, squatting, and standing. The work environment includes moving mechanical parts and equipment in wet, humid, dry, cold, and hot conditions. The noise level is usually moderate. It is a fast‑paced environment that includes handling multiple tasks, shifting priorities, and assignments in various areas of the store throughout a shift. The environment also includes working with customers and being attentive to their needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

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