Area Leasing Specialist

Portico has an amazing opportunity to join our team as an Area Leasing Specialist! This position will support multiple communities within our Dallas/Fort Worth
portfolio
.

The Area Leasing Specialist provides leasing, marketing, and resident service support to multiple apartment communities within an assigned region. This role focuses on driving occupancy, supporting renewals, delivering exceptional customer service, and assisting on‑site teams with leasing and marketing initiatives. The Area Leasing Specialist plays a key role in ensuring a consistent, high‑quality leasing experience across communities.

• Respond promptly to phone, email, and online leasing inquiries
• Convert leads into tours and lease applications
• Conduct professional, personalized tours and present community features and amenities
• Process applications, verify documentation, and communicate approval or denial within required timelines
• Prepare lease files, move‑in documentation, keys, and welcome materials
• Coordinate move‑ins and communicate timelines with office and maintenance teams
• Promote rentable items such as garages, parking, and appliances

• Ensure leasing offices, models, and tour paths are clean, welcoming, and tour‑ready
• Support outreach activities, marketing initiatives, and community events
• Assist with competitor market surveys and data collection
• Participate in marketing and leasing meetings as assigned

• Deliver responsive, courteous, and professional service to residents and prospects
• Assist with renewals, lease expirations, and notices‑to‑vacate
• Document resident requests and coordinate with maintenance teams as needed
• Support resident satisfaction and retention initiatives

• Maintain accurate and timely data entry in property management systems
• Organize leasing files, reports, and marketing materials
• Respond to emails, messages, and inquiries promptly
• Follow company safety policies and Fair Housing guidelines

• Partner effectively with on‑site management, leasing, and maintenance teams
• Support leasing needs across multiple communities within the region
• Assist with special projects and additional assignments as needed