Field Services Engineer

Sterling Fab Tech is a CNC Machine Tool Sales Company that specializes in metal fabrication and processing equipment. We exclusively represent multiple global leading manufacturers of CNC equipment across the Southern, Mid‑Western and Western United States.

• We maintain close relationships with our clients to advise them on machine tool purchases, how the tools can improve their processes, what equipment best meets their needs, and to provide post‑sales support like service and applications support.
• The equipment we sell includes 2D and 3D lasers, press brakes, automatic laser welders, punches, 3D printers, plasma cutters, plate rolls, water jets, metal finishing, auxiliary equipment, tooling, material storage and power tools.

• We strive to be the subject‑matter experts with the highest technical competency in fabrication processes and machine technologies, offering an engineering‑based approach to sales that helps customers make informed decisions without sales puffery.
• Our focus is on partnering with leading machine‑tool manufacturers of enabling technologies. Customers choose our products when they value technological control over processes, want to improve profitability with equipment rather than labor, and invest in sustainable companies.

• Field Service Engineer – responsible for technical support, installation, and repair of CNC machine tools for our customers.
• Machines include 2D/3D lasers, press brakes, automatic laser welders, punches, 3D printers, plasma cutters, plate rolls, automation/material‑handling systems and similar equipment.

• Support the overall technical needs of our customers and sales team.
• Provide customers with details on facility requirements for successful machine installation and assist in preparation of installation sites.
• Be on-site for machine deliveries to ensure equipment condition and proper placement.
• Install machines and accessories, including assembly, leveling, aligning, adjusting, calibrating, wiring, and commissioning.
• Troubleshoot and repair mechanical, electrical, software, and other equipment.
• Provide training to customers on functions and proper use of equipment and accessories.
• Visit existing customers to ensure satisfaction with machine tools after installation.
• Work independently, take initiative in problem solving, and manage tasks such as installations, repairs, reporting, and technical documentation while maintaining high standards of quality and professionalism.
• Embody Sterling Fab Tech core values: integrity, innovation, and customer‑centricity.

• Experience troubleshooting and repairing mechanical, hydraulic, pneumatic, electrical, control, and network systems.
• Proficiency in reading and following blueprints and electrical schematics.
• Excellent communication skills with both technical and non‑technical stakeholders.
• Ability to work independently and collaborate with others.
• Highly motivated, self‑starter who takes initiative.
• Up to 90% travel may be required.

• Competitive salary with opportunities for overtime.
• Salary range: $85,000 – $150,000 depending on experience.
• Health, dental and vision insurance.
• 401(k) plan.
• Laptop, software, and phone provided.
• Company‑paid travel expenses.

• Must be located in the Dallas–Fort‑Worth area for the primary territory.
• Must be able to travel up to 90% of the time.

Location:

Dallas‑Fort Worth area, Texas.

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