Retail Service Operations Lead - Hybrid​/Branch Excellence

A national banking institution is seeking a Retail Service Operations Team Leader in Dallas, Texas to oversee service and operations for approximately 10 branches. This role requires motivating and coaching branch colleagues, conducting audits, managing risk reporting, and ensuring compliance with operational policies. The ideal candidate should have at least a high school diploma and 3 years of retail operational experience.

Strong leadership and communication skills are essential, alongside a comfort with technology and MS Office applications.
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