More jobs:
Store Director
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-03-12
Listing for:
Randalls
Full Time
position Listed on 2026-03-12
Job specializations:
-
Management
Retail & Store Manager, Operations Manager
Job Description & How to Apply Below
- Locations 522 PRESTON ROYAL CTR-PRESTON, DALLAS, TX, 75230, US
- Banner Tom Thumb
- Union Status Non-Union
- Maintains an atmosphere of enthusiastic customer awareness with a strong focus on fast, friendly Customer Service. Responsible for total store CSI and communicating resolutions to customers.
- Engages in suggestive selling and other sales techniques through phone, intercom announcements, and direct customer interaction.
- Responds to incoming calls, resolves customer grievances, and closes the loop between customer and employee relations.
- Holds primary responsibility for total store operations, implementing Company and Division merchandising, operating, and sales initiatives. Drives sales, achieves gross profit targets, and manages expenses.
- Plans daily operations, monitors production processes, and ensures compliance with procedures and profitability goals.
- Communicates with Operations Specialists to ensure successful execution of sales, promotions, and Division programs.
- Communicates Company goals, objectives, policies, and procedures to department managers and employees, ensuring compliance and setting total-store expectations.
- Conducts weekly meetings with department heads to review ads, sales plans, and promotions; assigns an alternate leader when absent.
- Builds positive community relations and maintains strong communication with vendors, warehouse staff, manufacturer representatives, and corporate personnel. Monitors market conditions and competitor activities.
- Maintains productive relationships with vendors and Warehouse personnel.
- Operates computer software and electronic ordering devices to order product. Requires basic knowledge of Excel, Word, PowerPoint, and Email.
- Ensures Company safety and health initiatives are communicated and enforced in all work practices.
- Maintains full integrity regarding Food Safety and Sanitation; responsible for storewide compliance.
- Solely accountable for food safety and sanitation for all departments.
- Ensures all employees comply with Food Safety and Sanitation rules, HIPAA, COBC, Meat Grinding & Tracking Log, Texas Workplace Benefits Plan Manager requirements, Food Handlers Manager, and all applicable state and company compliance items.
- Possesses working knowledge of Company policies and guidelines outlined in the Albertsons/Tom Thumb Employee Handbook.
- Ensures proper code dating for all products in every department.
- Ensures compliance with Division scheduling, payroll, time clock policies, benefit plans, grooming and dress code standards, child labor laws, and other employment regulations.
- Maintains legally compliant and accurate records per retention guidelines.
- Reviews and approves department schedules in advance to ensure sufficient staffing.
- Ensures good store conditions, proper product rotation, labeling standards, and code-date accuracy. Conducts daily inspections and provides coaching.
- Uses equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
- Implements emergency procedures for equipment or software malfunctions.
- Ensures correct product temperature levels and compliance with labeling laws, state and federal regulations, and Company policies.
- Follows all workplace safety rules and procedures.
- Performs receiving duties such as breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product.
- Responsible for staffing, recruiting, hiring, and training for the entire store. Evaluates job performance and makes personnel decisions including promotions, terminations, and disciplinary actions.
- Considers recommendations from Grocery, Drug Managers, or Assistant Store Directors when applicable.
- Conducts formal performance evaluations and identifies training needs for employee development.
- Resolves employee relations issues—discrimination, harassment, off‑the‑clock work, or violations of law—with guidance from Human Resources.
- Maintains confidentiality regarding employees, store sales, and Company information.
- Provides clear guidance and instruction to managers, supervisors,…
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