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Direct Care Supervisor Juvenile Justice Mental Health

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: PHOENIX RESIDENTIAL
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Benefits

  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Employee discounts
  • Free food & snacks
  • Opportunity for advancement
  • Training & development

Location:

Ellis County / Dallas–Fort Worth, TX Facility:
Phoenix Residential

About the Role

We’re looking for a Direct Care Supervisor with backgrounds in juvenile detention, behavioral health, or residential treatment. This is a hands‑on role working with youth (ages 6–17) with mental health behaviors/diagnosis or Intellectual Disabilities/Autism. You’ll ensure safety, provide structure, and support their treatment journey.

Full‑Time Supervisor Pay – $23 and up depending on experience

What You’ll Do
  • Supervise, train, coach, and evaluate direct care staff
  • Coordinate staff schedules, assign duties, and manage shift coverage
  • Provide support during crises and ensure staff adhere to behavior management protocols
  • Oversee daily routines, therapeutic activities, school involvement, and life‑skills programming
  • Maintain compliance with juvenile justice standards, mental health regulations, and organizational policies
  • Conduct room checks, facility walkthroughs, and contraband prevention measures
  • Lead crisis response and oversee use of approved verbal and physical de‑escalation strategies
  • Supervisor must be available for a flexible schedule, including evenings, weekends, holidays, and on‑call rotations, to meet program and staffing needs
What We’re Looking For
  • Bachelor’s degree in psychology, social work, criminal justice, or related field (some agencies accept experience in lieu of degree). 25+ years old (per state licensing requirements)
  • Minimum 3 years of supervisory experience in juvenile justice, residential treatment, or mental health direct care
  • Training/certification in crisis intervention required
  • Strong communication, problem‑solving, and conflict‑resolution skills
  • Valid driver’s license
  • Must pass FBI fingerprinting & drug test
Why Phoenix Residential?
  • Competitive pay
  • Training provided, Professional Development (trauma‑informed care, TBRI)
  • Clear path for advancement into supervisory roles

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