District Manager Parking Manager

Platinum Parking is looking for an experienced District Manager to lead a large multi‑campus parking and valet operation across several hospital campuses in Dallas. Proven experience as both a garage and valet manager is required.

• Oversee garage parking & valet operations, including financials, budgets, employee recruitment and management, client/customer relations, cash controls, accounts receivable, facility maintenance, special projects, and daily operations.
• Cultivate a professional, diverse, and customer‑focused team.
• Gather, review, and verify the timely and accurate completion of daily and monthly reports.
• Provide prompt, customer‑oriented service, resolving issues without executive management involvement whenever possible.
• Ensure all facilities operate in accordance with company policy and procedures, including revenue control, equipment maintenance, signage, and flow of parking operations.
• Oversee management and scheduling of all sites and operations.
• Develop and retain client relationships, maintaining regular communication and partnering on projects related to technology, equipment, revenue maximization, and expense efficiency opportunities.
• Manage special events and enforcement personnel, coordinating parking needs for events and construction or other causes of displacement.
• Recruit, hire, develop, and retain employees across the operations functional area.
• Ensure daily operations meet company policy, with each location properly staffed, supplied, and following opening/closing procedures.
• Review P & L statements per location, evaluating steps needed to remain at or under budget and questioning managers on payroll, expenses, and other costs.
• Participate in relevant professional associations to stay current on industry knowledge and skills, identifying and implementing best practices to facilitate process and service improvements.
• Oversee the contract parker program, ensuring customers are registered, A/R is billed and collected timely, and responding to corporate account requests and concerns.
• Review daily revenue collected, associated paperwork, and reconciliations for accuracy and completeness.
• Assist in collecting, recording, and depositing revenues received at the facility.
• Conduct periodic safety audits and review each location’s safety and security for guests and employees.
• Promote a work environment that values integrity, problem‑solving, collaboration, and transparency.
• Establish medium and short‑range goals by defining services or programs, conducting cost/benefit analyses, feasibility studies, and monitoring metrics.
• Use tact and diplomacy to handle a broad range of high‑level and sensitive interpersonal situations with diverse personalities, responding appropriately to conflicts and problems.
• Develop and manage client “touch points,” track and schedule communications, and perform quality control and customer service reviews to ensure retention.
• Participate in weekly management meetings.
• Manage the business to limit revenue loss, theft, or shrinkage of funds or equipment.
• Develop, implement, and maintain marketing and operating strategies to maximize facilities’ revenue.
• Exchange ideas, information, and options with other managers to formulate policies, programs, and jointly arrive at decisions, conclusions, and solutions.

• Proven experience as both a garage and valet manager.
• Strong financial and operational management skills.
• Exceptional leadership, communication, and customer service abilities.
• Ability to develop and maintain client relationships and implement revenue‑maximizing strategies.
• Experience with recruitment, hiring, and employee development.
• Knowledge of safety, security, and compliance standards.

Salary commensurate with experience.