Leave Specialist In Person, Addison, TX | Concentra

Leave Specialist | Full Time, In Person, Addison, TX | Concentra

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Leave Specialist is responsible for assisting in the development and delivery of Human Resource services, specifically in the area of multi-state leave of absences, disability, and ADA administration.

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation , if required.

* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer, including disability/veterans. Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

Responsibilities:

• Update company policy and procedure related to leave and disability, and work to establish and adjust processes as needed related to the new leave model with Concentra and Met Life.
• Primary point of contact with Met Life to coordinate timely responses to all requests for leave of absence. This includes a formal letter approval/denial, FMLA employer response form & physician certification form (as required), applicable leave of absence policy, and information related to any required payments for benefits during leave of absence.
• Daily administration of all current leaves including the following associated tasks:
• Tracking Time Off:
  Responsible for tracking time off for all leaves, including intermittent leaves, and calculating leave entitlement for all colleagues on leave.
  • Benefit Administration for Colleagues on Leave:
• Responsible for tracking benefit payments, following up on delinquent payments, cancellation of benefits for non-payment (when applicable), and forwarding notification to the COBRA Administrator (when applicable for the offering of COBRA).
• Assist with the enrollment of children onto the health plan when it is known that the leave of absence is for the purpose of childbirth or adoption. In addition, when the leave of absence is for the colleague's own serious health condition and the colleague is enrolled in short-term disability coverage, responsible for assisting the colleague in filing the STD claim with Met Life.
• Physician Certifications (FMLA Only):
  Responsible to follow-up with Met Life on the status of physician certifications, following up on re-certifications, following up on delinquent certifications, and following up on incomplete certifications.
• Customer Service:
  Responsible for addressing all questions/concerns from colleagues, managers, or HR Representatives.
• Coordinates with Met Life on notification to individuals who have exhausted their leave entitlement.
• Works closely with HR to administer the interactive process for ADA to ensure the organization is compliant with accommodation requirements related to ADA.
• Works closely with the compliance team and HR to ensure compliance with state and federal leave laws. This includes coordination to provide required communication to colleagues about applicable law changes, and development of internal processes to ensure…