Director, Training and Development

Description

Valiant Residential is seeking a Director of Training and Development to lead the strategic design, execution, and continuous improvement of enterprise training, onboarding, and leadership development across a large, multi-market multifamily portfolio. This role is responsible for setting the vision for learning and development, building and leading a high-performing Training and Development team, and ensuring training programs are operationally aligned, scalable, and consistently executed across all communities.

The Director of Training and Development partners closely with Operations, executive leadership, and corporate support teams to identify performance gaps, support organizational change, reinforce company culture, and drive measurable improvements in operational performance, compliance, customer experience, and leadership readiness.

With over 37 years of experience, Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.

At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a Top Place to Work, we are a leader in the property management industry, driven by bold, innovative professionals who make an impact.

We believe in rewarding great work with competitive total compensation and generous time off, along with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. Through leadership development, cross-functional collaboration, and a culture grounded in accountability and innovation, we empower our employees to thrive.

• Set the schaeric vision for training, onboarding, leadership development, and compliance education across all markets, ensuring alignment with operational goals, company standards, and long-term growth objectives.
• চলচ্চ build, lead, and develop a high-performing Training and Development team responsible for delivering consistent, high-quality learning programs across onsite, regional, and corporate roles.
• Design and govern enterprise training curricula, learning paths, and leadership development frameworks that strengthen bench strength, close performance gaps, and reinforce company culture and service standards at the site level.
• Partner with Operations and executive leadership to anticipate organizational needs and ensure training supports current workflows, systems, initiatives, and performance expectations.
• Lead training support for acquisitions, transitions, lease-ups, system implementations, process changes, and company wide initiatives, ensuring effective change management and adoption.
• Oversee onboarding programs for all onsite and regional positions, ensuring new hires are equipped with the tools, knowledge, and expectations needed for success.
• Ensure compliance, Fair Housing, safety, legal, and policy training is delivered consistently and effectively to mitigate risk and support operational accuracy.
• Leverage LMS platforms, digital learning tools, and instructional design best practices to deliver engaging, scalable learning solutions across multiple formats.давументы комму-li>
• Monitor training effectiveness using KPI, performance trends, and operational outcomes, providing leadership with insights, recommendations, and continuous improvement strategies.
• Reinforce company culture, accountability, and service excellence so they are consistently experienced across kazan communities.
• Travel up to 25 percent as needed to support training delivery, leadership development, transitions, and field operations.

• Bachelor’s degree required (Business, Real Estate, Property Management, Hospitality, Organizational Leadership, or related field preferred);
  Master’s degree (MBA or related) a plus.
• Ten or more years of multifamily experience, including at least three…